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Operations Manager

Legends Nashville, TN
$90k-116k (estimate)
Full Time | Business Services 3 Months Ago

LEGENDS

Founded in 2008, Legends’ operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.

 

GLOBAL HOSPITALITY

We believe that exceptional venue experiences should extend beyond game day and show time. From five-star feasts and craft cocktails to local eats and sizzling chef-inspired creations, we are renowned for our exceptional dining experiences. Our fresh, creative cuisine is just the beginning. We strive to delight guests at every turn: candy walls, in-house bakeshops and a warm welcome at every turn.

 

THE ROLE   

The Operations Manager will assist the General Manager with effectively and profitably managing and directing all day to day aspects of the Concessions Operations.

 

ESSENTIAL FUNCTIONS

  • Ensure daily successful operational coordination of all facility activities.
  • Supervise the Shipping and Receiving Department, following corresponding business practices.
  • Assist the General Manager in the administrative duties such as processing and managing Purchase, Requisitions, Employee applications, Personnel and Payroll forms, Personal injury and Accident reports etc.
  • Assist the General Manager in monitoring that all events have the appropriate staff schedule and the facilities are clean.
  • Attends weekly Event Meetings, tenant meetings, etc. on behalf of the Operations Staff for all operational needs. Attends other meetings on behalf of the Director of Operations in his absence or request.
  • Research, review and recommend equipment, materials and supplies required in providing operational services and planning.
  • Assist in the preparation and the review of the Operations Budget and Capital Equipment needs.
  • Maintain the proper image among operational staff by overseeing all uniform purchases and inventory.
  • As necessary, make immediate decisions and communicate with all operational staff and other facility personnel in an emergency situation.
  •  Work extended/irregular hours including nights, weekends and holidays, as needed

 

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Three to five (3-5) years related experience and/or training; or an equivalent combination of education and experience required.
  • Three (3) years’ experience in event management or convention services in a sports or concert facility is preferred.
  • Bachelor’s degree from an accredited four-year college or university.
  • Demonstrate the principles and techniques of supervision, training, budgeting and other administrative duties.
  • Handle conflict, make common sense decisions and exercise proper action during high tension and stressful situations.
  • Operate a computer using Windows, Word, Excel, Adobe Acrobat, and other standard office equipment.
  • Follow oral and written instructions and communicate effectively with others in both oral and written form.
  • Organize and prioritize work to meet deadlines.
  • Work effectively under pressure and/or stringent schedule and produce accurate results.
  • Work independently, exercising judgment and initiative.
  • Remain flexible and adjust to situations as they occur.
  • May spend long hours in walking, standing, or sitting while working.

 

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

 

WORKING CONDITIONS

Location: On site

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

 

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