Company Summary
LCPtracker, Inc. is a cloud-based software (SaaS) provider specializing in labor compliance for public works construction projects. Headquartered in Orange, CA – with offices in New Braunfels, TX and Fenton, MI LCPtracker helps government agencies and prime contractors meet Davis-Bacon/prevailing wage compliance requirements on projects backed by federal, state, and/or local funding.
Thousands of clients and over 100,000 contractors use LCPtracker for their certified payroll and construction site compliance needs.
LCPtracker has been recognized year after year since 2017 as one of the “Best Places to Work” in Orange County by the Orange County Register.

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Position Summary*
The Sales Development Representative (SDR) for New Sales at LCPtracker, Inc. is tasked with driving inside sales activities within specific vertical markets. Reporting to the SDR Manager, this role focuses on generating qualified leads for the scheduling of software demonstrations with our Account Executives. SDRs engage with potential clients, probing into their needs and decision-making processes to ascertain their suitability. Building rapport within their assigned vertical is crucial for nurturing both new and recurring business opportunities.

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Primary Duties and Responsibilities*

• Plays a crucial role in the sales process by identifying and qualifying leads, and then setting appointments or demos for the Account Executive (AE) to follow up on.
• Proactively prospect specific buyer personas via calls, emails, or social media to generate interest.
• Respond to inbound leads from various sources like demo requests, content downloads, referrals, and other lead sources.
• Develop and nurture new client relationships.
• Assist Account Executives in selling prevailing wage/labor and workforce compliance software solution.
• Focus on selling to one assigned vertical market promoting LCPtracker products.
• Aid Account Executives with SDR activities.
• Manage inbound and outbound lead generation through CRM systems.
• Maintain a pipeline of qualified prospects to meet quota quarterly/annual requirements.
• Engage in a consistent volume of daily cold calls within designated vertical. Exhibit persistence in initiating contact through lead mining and cold calling.
• Support Account Executives in proposal development. Navigate the organizational hierarchy to identify the key decision-makers associated with the project, ensuring effective outcomes.
• Meticulously utilizes CRM system and productivity tools effectively.
• Collaborating with the sales team to develop and refine lead generation strategies.
• Proficiency in Microsoft Office 365 applications is essential for success in this role.
• Participate in some local, regional, or national trade shows and educational conferences.
• Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Core Competencies*

• Confidentiality: Demonstrate integrity in handling confidential information and adhere strictly to organizational policies.
• Communication Proficiency: Interact effectively with diverse individuals, exchanging information about office operations.
• Time Management: Efficiently manage personal schedule using electronic calendar tools, coordinate meetings, and respond to requests promptly.
• Technical Capacity: Possess proficiency in utilizing various office equipment, software, and technology.
• Initiative and Proactivity: Anticipate needs, volunteer, bring new ideas, engage in self-development, and seek opportunities for growth.
• Drive for Results: Maintain focus on achieving objectives and meeting goals.
• Problem Solving and Personal Judgment: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics. Solicits and applies feedback.
• Quality Management: Strive for quality improvement, demonstrate accuracy, and thoroughness. Does not cut corners and incorporates feedback for performance enhancement.

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Education and Experience*

• Bachelor’s or associate degree preferred.
• Minimum 1 year of SaaS (Software as a Service) sales experience.
• Proven success with lead qualifying and appointment setting.
• Strong written and verbal communication abilities.
• Working knowledge of Microsoft Office 365 suite, including Word, Excel, PowerPoint, and Outlook.
• Ability to work in a collaborative environment.

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Work Environment*
This position operates in a professional office environment and role routinely uses standard office equipment such as computers, phones, mobile devices, photocopiers, filing cabinets and fax machines.
Additionally, this role may experience an active and bustling call environment. Requiring the ability to maintain focus and professionalism during such situations. Expectation of business casual attire while working in the office setting.

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Physical Requirements*
While performing the functions of this job, the employee is regularly required to sit; frequently required to talk and hear, use hands and fingers to type, scroll and use computer equipment. The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection of text/data in both print and electronic forms.
Ability to lift and move up to 25 pounds.

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Position Type and Expected Hours of Work*
This is a full-time non-exempt position. Days/hours worked are generally Monday – Friday 8am -5pm, dependent on the workload at the time. Occasional evening and weekend work may be required as job duties demand.

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Travel*
There is a slight/moderate travel requirement for this position. Travel includes client visits, sales roadshows, visit remote office(s), attend conferences/industry events, etc. Attendance at our corporate Staff Retreat is required. This event is a 2-3-day retreat. Attendance at our annual User Conference as assigned.

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Salary Range*
Expected Compensation
Texas Sales Development Representative I Rate $20 to $23 per hour Sales Incentive Plan Benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

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Benefits*
Along with competitive pay, as a full-time LCPtracker employee, you are eligible for the following benefits:

• Paid Time Off
• 10 Paid Holidays
• Phantom Stock
• 401k Plan with up to 4% company match
• Medical Benefits (Health, Vision and Dental)
• Life Insurance
• LTD & STD
• Employee discounts and perks program

LCPtracker participates in the E-Verify Program. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual’s employment eligibility to work in the United States. View the attached notices, available in English and Spanish, for important information regarding the E-Verify program. E-Verify Notice (PDF); Right to Work Notice (PDF)
LCPtracker, Inc. is an equal opportunity employer of all qualified individuals; including minorities, women, veterans, and individuals with disabilities, and regardless of sexual orientation or gender identity. LCPtracker, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.
LCPtracker is committed to the full inclusion of all qualified individuals. In keeping with our commitment, LCPtracker will take steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact the LCPtracker Human Resources Department at HR@lcptracker.com.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 2 years
• 3 years

Shift:

• 8 hour shift
• Day shift

Supplemental pay types:

• Bonus opportunities

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person