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Mission
Our mission is to show and share the love of Jesus by promoting wellness and providing quality, affordable healthcare for Lawndale and the neighboring communities.
Position Summary
The IT Support Technician’s role is to provide level I support for LCHC’s user base. This involves answering help desk calls, logging support tickets, installing and maintaining onsite hardware, and troubleshooting IT issues via phone, remote support, and in person.
Qualifications
•Respond to support questions submitted by users via phone, email
•Excellent problem-solving, communication and interpersonal skills.
•Strong customer service skills and a service-oriented attitude.
•Ability to work in a team environment.
•Technical understanding of all user-facing hardware, software, and peripheral equipment.
•1-2 years of work experience and an associate degree desired. • Ability to operate tools, components, and peripheral accessories.
Required Knowledge, Education, Experience or Licensure/Registration
•Associate degree desired
•A certification within 12 months of hire.
•MCSE or MCSA desirable.
Lawndale benefits include:
Full Time
Business Services
$47k-58k (estimate)
04/15/2023
06/27/2024
lawndale.org
CHICAGO, IL
25 - 50
1984
Private
LEONARD TAMBURRO
<$5M
Business Services
The job skills required for IT Support Technician include Help Desk, Troubleshooting, Customer Service, IT Support, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Technician positions, which can be used as a reference in future career path planning. As an IT Support Technician, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Technician. You can explore the career advancement for an IT Support Technician below and select your interested title to get hiring information.
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Quotes from people on IT Support Technician job description and responsibilities
They help businesses and consumers optimize the use of their computers.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Technician jobs
Must be willing to learn new task as the customers have very specific software and support requirements.
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Earn an associate or bachelor's degree.
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Earn tech-related certifications.
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Practice to fix common computer problems.
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Step 3: View the best colleges and universities for IT Support Technician.