9 Desktop Support Technician: Win OS / Mac OS, AD / Azure AD, O365, MSFT Intune, & desktop imaging / deployment required Jobs in Irvine, CA
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Desktop Support Technician: Win OS / Mac OS, AD / Azure AD, O365, MSFT Intune, & desktop imaging / deployment required
$59k-75k (estimate)
Full Time | IT Outsourcing & Consulting
1 Month Ago
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KORE1 is Hiring a Desktop Support Technician: Win OS / Mac OS, AD / Azure AD, O365, MSFT Intune, & desktop imaging / deployment required Near Irvine, CA
Job Details
NO 3RD PARTY CANDIDATES.
THIS IS HYBRID ONSITE IN IRVINE, CA (2 DAYS A WEEK ONSITE, 3 DAYS A WEEK REMOTE).
KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Desktop Support Technician: Win OS / Mac OS, AD / Azure AD, O365, MSFT Intune, & desktop imaging / deployment required
We are seeking a highly skilled and motivated Desktop Support Technician to join our team in Irvine, CA.
The successful candidate will be responsible for providing comprehensive technical support for desktop systems, including both hardware and software issues. This role will require strong expertise in managing and troubleshooting various operating systems and applications, including Windows OS, Mac OS, Office 365, and Intune. The ideal candidate will also possess knowledge of desktop imaging, SCCM, ADFS, and Azure AD, Group Policy.
Key Responsibilities:
- Provide technical support for desktop hardware and software issues, including troubleshooting, diagnosing, and resolving problems in a timely manner.
- Install, configure, and maintain desktop operating systems, including Windows OS and Mac OS, ensuring optimal performance and security.
- Manage and support Office 365 applications, including Outlook, Word, Excel, PowerPoint, and Teams, resolving user issues and providing guidance as needed.
- Utilize Intune for endpoint management, including device enrollment, configuration, and compliance monitoring.
- Perform desktop imaging and deployment tasks using SCCM (System Center Configuration Manager), ensuring consistent and efficient deployment of software and updates.
- Administer and support Active Directory Federation Services (ADFS), managing user authentication and access control across multiple systems.
- Implement and maintain Group Policy settings to enforce security policies, software installations, and system configurations.
- Collaborate with other IT teams to escalate and resolve complex technical issues, ensuring minimal disruption to business operations.
- Document support activities, including troubleshooting steps, resolutions, and system configurations, to maintain accurate records and knowledge base.
- Stay informed about emerging technologies and best practices in desktop support, actively participating in training and professional development activities.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field preferred.
- Relevant certifications (e.g., CompTIA A , Microsoft Certified Desktop Support Technician) preferred.
- Minimum of 3 years of experience in desktop support or a similar role.
- Strong proficiency in managing Windows OS (Windows 10/11) and Mac OS environments.
- Experience with Office 365 administration, including Exchange Online, SharePoint, and OneDrive.
- Familiarity with Microsoft Intune for endpoint management and mobile device management.
- Skill & experience in desktop imaging (any tool welcome) and deployment with SCCM
- Experience with Active Directory / Azure Active Directory and Group Policy administration.
- Excellent troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues independently.
- Strong communication and interpersonal skills, with the ability to interact effectively with end-users and stakeholders.
- Ability to work effectively in a fast-paced environment, managing multiple priorities and tasks simultaneously
If you meet the qualifications and are passionate about providing exceptional desktop support services in a dynamic environment, we encourage you to apply for this exciting opportunity.
Compensation depends on experience but is typically $25-42/hr W2.
ABOUT KORE1
Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.
Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.
Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.
Job Summary
JOB TYPE
Full Time
INDUSTRY
IT Outsourcing & Consulting
SALARY
$59k-75k (estimate)
POST DATE
03/15/2024
EXPIRATION DATE
04/02/2024
WEBSITE
kore1.com
HEADQUARTERS
DENVER, CO
SIZE
50 - 100
FOUNDED
2005
CEO
RALF KRAMER
REVENUE
$5M - $10M
INDUSTRY
IT Outsourcing & Consulting
Related Companies
About KORE1
Kore1 is a nationwide provider of recruiting and staffing services for Technology, Digital & Creative, Engineering, Accounting & Finance, Marketing and sales. Our professional services division provides software development and consulting to small, mid, and enterprise level companies. We are in business to help you maintain your competitive advantage by cost-effectively delivering business solutions when and how you need them most. Backed by our world class recruiting engine, we are focused on helping business executives create world-class organizations by enabling them to choose a single, hig...hly competent recruiting partner that can provide thought leadership, best of breed solutions, and consistent delivery results. We are focused on delivering end-to-end talent solutions that help organizations achieve their key business objectives. Kore1 offers Staffing, Workforce Management, Software Development, Recruiting, Contract, Contract-to-Hire, Direct Hire, and Payroll Services to companies of all sizes.
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