You haven't searched anything yet.
OUR BRAND AT MARS PETCARE
Our mission at Mars Petcare is to make the world a better place for pets. In Science and Diagnostics we use our data, products, and services to help people be the best pet parents they can be. And we unite changemakers in pet care to break down barriers, open new doors, share insights, and advance our collective knowledge. All so we can reimagine the pet parenting experience, up people’s confidence, and help the world find better ways to care.
We build beautiful, connected devices and engaging app experiences that pet parents use everyday, empowering new ways of care through data and advanced AI.
At Whistle we are transforming the pet-parenting process through the power of cutting edge technology. With our portfolio of intelligent, connected devices and award-winning app we help deliver data-driven insights and personal care recommendations in an engaging digital experience, to help pets and pet parents live their healthiest, happiest, safest lives.
OUR PRODUCT TEAM
Whistle is looking for a passionate customer advocate to build and execute the vision that transforms Whistle from excellence in location and safety to an assumed pet staple. This person will lead the charge in realizing this vision through data analysis, customer survey work, customer feedback avocation, managing our customer experience apparatus and contributing to product feature specifications. Core to this role will be augmenting an experienced team of product managers with your customer-centric expertise, unique sense of customer voice, and partnering with stakeholders (customer care, design, engineering, marketing, etc.) to contribute to our products production operations.
Whistle's product team is scrappy, highly technical, and deeply passionate about what we do. You'll be joining a cross-functional group specializing in building hardware, software, and customer experiences that empower pet owners with rich insights into their pets' health and wellbeing. We are the “get the job done” type people.
HOW YOU’LL HELP EVERYONE PET PARENT LIKE A PRO
TECHNICAL SKILLS:
Required
Nice to have
LEADERSHIP COMPETENCIES:
COMPENSATION
The San Francisco, California base salary range for this position is $100,000 - $105,000 annually, commensurate with experience. Total compensation will include bonus incentives and benefits. Kinship provides Full Time Employees (Associates) benefits which may include health insurance, retirement plan benefits, eligibility for Mars discounts, unlimited paid time off and access to other benefit programs. Eligibility for Kinship benefits is determined under the terms of the applicable Kinship Benefits plan at a person’s date of hire.
Full Time
Wholesale
$116k-145k (estimate)
01/21/2023
02/15/2023
AUBURN, WA
50 - 100
2020
LANCE STRETCH
$5M - $10M
Wholesale
The following is the career advancement route for Customer Success Manager positions, which can be used as a reference in future career path planning. As a Customer Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager. You can explore the career advancement for a Customer Success Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Manager job description and responsibilities
Having a customer success manager overseeing the onboarding process helps with retention.
01/03/2022: Pueblo, CO
Customer success managers should have strong organization and presentation skills, but those things can be taught.
12/19/2021: Modesto, CA
They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.
02/13/2022: Everett, WA
Take time to understand what each customer needs and help customers take the shortest route possible.
01/23/2022: San Jose, CA
The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.
01/07/2022: Minneapolis, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Manager jobs
Customer success managers are both salespeople and support professionals.
12/15/2021: Las Cruces, NM
During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products
01/02/2022: Longview, TX
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.
02/21/2022: Pueblo, CO
Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.
12/22/2021: Temple, TX
Customer Success Managers must be strong, natural advocates.
02/15/2022: Clearwater, FL
Step 3: View the best colleges and universities for Customer Success Manager.