29 Front Desk Supervisor Jobs in Williamsburg, VA
Kingsmill Resort is Hiring a Front Desk Supervisor Near Williamsburg, VA
Front Desk Supervisor
Overview: Oversees day-to-day operations at the Front Desk and Bell and Transportation. They are responsible for normal Guest Service Agent activities as well as the responsibility for supervising the Guest Service Agents and Concierge staff. They are also responsible for assigned reports on group billing and guest feedback via Unifocus weekly.
Responsibilities:
- Coverage and execution of Front Desk duties, i.e. cash handling, guest registration, etc.
- Resolution of guest issues and concerns for the entire resort
- Supervising team members at the Front Desk, Concierge and Guest Services area
- Scheduling and coaching team members
- Assisting Reservations and Telephone Operators as needed
- Controlling inventory (maps, keys, paper products)
- Scheduling based on Business needs.
- Perform other duties as assigned
Qualifications:
- Required 1-3 years of supervisory experience in hospitality
- High School diploma or GED
- Ability to understand written and verbal instructions
- Ability to lift, push, pull a minimum of 30 pounds
- Ability to stand and/or walk for an extended period of time
- Ability to stoop, kneel, reach or perform repetitive foot and hand action
- Ability to bend at the waist
- Ability to work days, nights, weekends, holidays
- Valid Drivers License.
Job Summary
Full Time
$35k-49k (estimate)
04/11/2023
06/23/2024
kingsmill.com
WILLIAMSBURG, VA
100 - 200
1988
Private
BUSH KATE
<$5M
Related Companies
About Kingsmill Resort
Kingsmill owns and operates resorts that offer accommodation, golf, spa and other recreational services.
The job skills required for Front Desk Supervisor include Guest Service, Scheduling, Coaching, Cash Handling, Billing, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
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The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.
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They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.
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Provides technical support to front desk and housekeeping staff when needed.
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Prepare monthly reports and budget for front office department.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
02/10/2022: Clarksville, TN
Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
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Provides effective sales effort at Front Desk to maximize room revenue.
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Maintains safe working conditions within department and Hotel.
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Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.
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Step 3: View the best colleges and universities for Front Desk Supervisor.
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