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Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.
Title : Technical Support Engineer-Level 1- Unitrends
Duration :Fulltime
Location: Columbia,SC (On-Site)
WHAT WE ARE LOOKING FOR: A fantastic team player who loves challenges and is technically minded. This position reports to the Technical Support Supervisor.
The training for the role has a length of up to five weeks. Training takes place Monday through Friday 8:00am – 5:00pm
WHAT YOU’LL DO: A Kaseya Technical Support Expert - Level 1 - should have strong and proven customer service experience. They will build and expand upon our professional and quality technical support service to all Kaseya clients and ensure clients' satisfaction by meeting or exceeding Customer Service Level Agreement targets and expectations. A successful candidate is expected to maintain a professional, courteous, and customer-focused attitude always.
Required Skills: Virtualization technologies, system administration, cloud computing, XFS file systems, Linux command line, backup technologies, and more. CompTIA (A , Security , Net ) preferred.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
WHAT YOU’LL BRING:
YOUR REWARD:
Join the fastest-growing tech company in the US. Earn a competitive compensation package that allows you to focus your attention on your passion for an exciting career in tech!
If this sounds like the right career to fit your personality and interests, please apply, we’re looking forward to meeting you!
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Full Time
Business Services
$81k-102k (estimate)
04/07/2024
07/07/2024
kaseya.com
SANTA BARBARA, CA
1,000 - 3,000
2000
Private
COLEMAN WHITE
$200M - $500M
Business Services
Kaseya is a provider of infrastructure management solutions for managed service providers and internal IT organizations.
The job skills required for Technical Support Specialist include Technical Support, Customer Service, Problem Solving, Help Desk, Networking, Operating System, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist. Select any job title you are interested in and start to search job requirements.
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