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Job Title
FT Support Specialist (On-site Columbia, SC)
TDB Communications is seeking full-timetier-one Support Specialists (CSRI) to join our team onsite in Columbia, SC. The Support Specialist will assist and engage with Veterans, their beneficiaries, caregivers, survivors, and advocates to recover the damage done from a prior poor customer experience. To prepare you for this role, TDB provides paid training.
This schedule is as follows:
Schedules will vary between the hours of 7 am-10 pm ($18.00 per hour)
Overnight schedule will be from 10 pm to 7 am ($19.00 per hour)
Benefits:
Medical, Dental, and Vision benefits available
401(k) available with company match
Paid holidays
PTO
What you will be doing:
What you will bring (Required Qualifications):
About TDB
TDB Communications, Inc. is an 8(a)-minority-owned, service-disabled veteran-owned small business (SDVOSB). We support government agencies with a scalable workforce, program management, and information processing solutions.
Since 1999, we have deployed thousands of employees for 70 agencies in 30 states. We have proven our ability to serve the government with the highest levels of quality and productivity.
Reasonable Accommodation
If you require alternative methods of application or screening, you must approach the employer directly to request this. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
EEO Statement
TDB Communications, Inc. is an Equal Opportunity Employer. All employment decisions at TDB are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
Screening Requirements for Employment Opportunity
As part of our selection process for this position, you will receive requests for a background check and possibly a drug screen. It is crucial that you respond promptly to these requests, as we aim to fill our vacancies swiftly. Please be aware that non-responses may lead to disqualification from this employment opportunity.
Please note that employment in this role is contingent upon the successful completion of a background check.
Texting Notice
We communicate with applicants by text in addition to email and phone. If you apply for this position, we may text you about this position, your application for the position, or other things relevant to this job position. If we text you and you no longer want us to text you, you can opt out at that time.
Full Time
Business Services
$35k-46k (estimate)
12/11/2023
05/06/2024
tdbgov.com
WASHINGTON, DC
1,000 - 3,000
1999
THOMAS DUCKENFIELD III
$10M - $50M
Business Services
TDB is a Service-Disabled Veteran-Owned Small Business (SDVOSB) certified by the Department of Veterans Affairs with a current VIP Database accreditation. TDB takes immense pride serving our clients by providing the highest standards of service and accountability. We are proud to focus on a Veterans First hiring philosophy that emphasizes employment opportunities for our nations veterans.
The following is the career advancement route for FT Support Specialist (On-site Columbia, SC) positions, which can be used as a reference in future career path planning. As a FT Support Specialist (On-site Columbia, SC), it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary FT Support Specialist (On-site Columbia, SC). You can explore the career advancement for a FT Support Specialist (On-site Columbia, SC) below and select your interested title to get hiring information.
If you are interested in becoming a Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Support Specialist job description and responsibilities
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
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Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
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Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
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The specialists work along with the staff members to supervise the assigned projects by an organization.
03/01/2022: Sarasota, FL
The support specialist often has to balance different tasks such as customer technical support, ticket documentation, problem analysis, and task management.
01/23/2022: Pueblo, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Support Specialist jobs
Experience as a Customer Support Specialist or similar CS role.
04/04/2022: Philadelphia, PA
Proven work experience as a Sales support specialist or Sales support associate.
04/18/2022: Galveston, TX
Tech support specialists need good communications skills.
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Gain experience with operating systems.
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Learn Relevant Tech Skills and Gain Experience.
03/04/2022: Petersburg, VA
Step 3: View the best colleges and universities for Support Specialist.