Company

Kaizen Labs is redefining government technology. We believe residents and government staff across America’s 85,000 government agencies deserve access to modern, trusted interfaces that provide critical services like parks & recreation, permitting, public works, and more.

Whether it’s powering a tennis court reservation or the organization of a public rally, our platforms are democratizing access to public services for millions of residents across the country.

Kaizen Labs is rapidly growing across the country, changing the fabric of the communities we live in, and having fun while doing it! Founded in 2022 and based out of New York City, Kaizen Labs is backed by Accel and Andreessen Horowitz.

Location

This is a remote-first role but the candidate must be located in Massachusetts. The role will require regular travel for tradeshows / conferences, customer meetings, demos, and in-person jam sessions with the team (30% to 50%).

Role

• Sales Execution & Strategy

  • Work closely with the CEO & COO to identify high-priority leads in a specific region and craft an execution plan to reach and convert these leads

  • Thoughtfully execute the full sales cycle (i.e. cold and warm outreach, leading demos, in-person meetings, proposal, contract negotiations, and closing) against quotas

  • Drive product demos with key stakeholders, identifying their painpoints and needs, and effectively demonstrating our products’ value-add

  • Spend 30 - 50% of your time meeting leads and prospects at conferences and events, developing meaningful relationships, serving as their thought partner for digital transformation, and conducting demos in person

  • Maintain engagement with leads through proactive communications

  • Innovate established and traditional sales processes in local government to find creative ways of reaching our target customers

• Other Ongoing Workflows

  • Actively seek out feedback from customers to ensure our product suite aligns with user needs; communicate this feedback to our executive team and engineers

  • Collaborate closely with our operations and design team to suggest and drive improvements in sales processes

  • Develop product expertise, understand the competitive landscape, and stay up to date with industry trends

  • Regularly update and maintain our sales CRM

You

• You thrive in entrepreneurial environments where you have the opportunity to innovate and shape processes

• You’re scrappy and self-directed, but always open to feedback and collaboration

• You enjoy being on the road, meeting customers in person, and developing meaningful relationships with customers

• You are mission-driven and understand our role in improving the lives of residents across the country

• You possess high attention to detail and excellent organizational skills

• You want to be surrounded by high EQ, low ego individuals 

Skills & Requirements

• 5 years of experience in a quota-carrying sales role, with demonstrated ability to lead outbound sales and conduct customer-facing demos

• Experience in B2B or B2C Technology and SaaS sales

• Bonus points for experience in field and territory sales

• Proficient in sales tools like Salesforce, Gong, dialers, LinkedIn, and ZoomInfo

Benefits and Salary Range

• Platinum PPO health care plus premium coverage for dental & vision

• Unlimited PTO

• Competitive equity grants

• Employer-sponsored 401k

• $170 - 200k OTE