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Job Overview:
Needing an outgoing and friendly Customer Service Representative who services existing accounts while having the opportunity to establish new clients for commission earnings.
Duties:
- Ensuring customer satisfaction through communication and relationship management.
- Maintaining communication with existing and previous customers.
- Reaching out to new customers through phone or email.
- Entering incoming jobs into the workflow and following them through to their conclusion.
- Analyze customer feedback and provide suggestions for improvement to management.
- Becoming fluent with the proprietary workflow software.
- performing other duties as assigned.
Qualifications:
- Excellent interpersonal and customer service skills.
- Excellent organizational skills.
- Strong problem-solving abilities and attention to detail
- Previous experience in customer service or sales is preferred
- Strong general computer knowledge (including Microsoft Office Suite).
- Willing to work a standard 40 hour work week.
Education and Experience:
- High School Diploma or GED equivalent.
- Prior experience is a plus.
- Prior marketing experience is an added bonus.
If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our team as a Customer Service Representative!
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Full Time
$35k-44k (estimate)
05/09/2024
05/17/2024
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Communication Skills, Microsoft Office, Customer Satisfaction, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.