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Description
The Customer Service & Logistics Specialist has primary responsibility for managing the relationship between the customer and the Supply Chain with respect to their assigned accounts.
This process begins with the placement of an order and continues through receipt of final payment for that order. The Customer Service & Logistics Specialist manages this relationship by : a) becoming intimately familiar with the customer's organization, product needs, processes and procedures;
b) analyzing historical data and account trends; and c) partnering with the Sales team to provide the highest level of customer service to all accounts.
This information is then used to design efficient and cost-effective business solutions for the benefit of both the customer and Tyson Foods.
identifies and implements creative solutions to resolve issues which negatively impact any aspect of the order-to-cash cycle, Tyson Foods relationship with its customers and / or accurate delivery of products to external customers.
Vendor Managed Inventory (VMI) accounts Manage the supply chain for VMI customer(s) meeting or exceeding customer turns and service requirements;
monitor customer inventory positions, generate and manage order writing activities, reconcile exception orders and analyze data to review customer promotions and trends.
Requirements :
Education : Bachelor's degree or equivalent work experience
Experience : 1- 3 years’ business experience
Computer Skills : Proficient with MS Office applications required; SAP skills preferred
Communication Skills : Strong written, oral and interpersonal skills; Conflict Management skills; Ability to multi-task;
Positive attitude; Problem Solving skills; Negotiation skills
Supervisory : N / A
Travel : The position requires domestic travel for customer meetings; normal travel is approximately 2-3 times per year
Scope Data : The Customer Service & Logistics Specialist in this organization supports a specific customer base within a geographical region for order management for all Retail, Foodservice, and National Account customers.
Tyson is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.
We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits;
and more. CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection, .
Last updated : 2024-05-22
Full Time
$52k-64k (estimate)
05/23/2024
05/24/2024
tysonfoods.com
SPRINGDALE, AR
>50,000
1935
Public
DEAN BANKS
$10B - $50B
Tyson Foods is an Arkansas-based food production company that produces and markets chicken, beef and pork products to restaurants, retail stores and foodservice sectors.
The job skills required for Customer service specialist include Customer Service, Problem Solving, Communication Skills, Logistics, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service specialist positions, which can be used as a reference in future career path planning. As a Customer service specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service specialist. You can explore the career advancement for a Customer service specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Customer Service Specialist.