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Description
Type: This is a full-time position. Normal working hours are Monday-Friday 8a-5p
Classification: Nonexempt
Summary/Objective: Responsible for handling incoming calls, scheduling appointments and prompt patient service.
Supervision Received:
Reports to Office Manager and/or Team leader.
Supervision Exercised: None.
Education: High School Diploma or GED
Experience: Minimum of two years of experience in telephonic customer/patient service operations, preferably in health care setting.
Essential Functions:
The jobholder must demonstrate current competencies applicable to job position.
Competencies:
No travel is required.
Work Environment:
This job operates in a clinical office setting within a confined cubical area. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is role requires one to sit, stand and walk for 8-9 hours per day. This would require the ability to lift objects up to 30 lbs., open filing cabinets and bend or stand on a stool as necessary. This role requires full range of motion, manual dexterity, and hand-eye coordination.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working condition may change as needs evolve at any time with or without notice.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
Requirements
Experience: Minimum of two years of experience in telephonic customer/patient service operations, preferably in health care setting.
Education: High School Diploma or GED
Full Time
$47k-60k (estimate)
02/06/2023
04/30/2024
The job skills required for Service Center Rep include Health Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Center Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Center Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Center Rep positions, which can be used as a reference in future career path planning. As a Service Center Rep, it can be promoted into senior positions as a HR Service Center Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Center Rep. You can explore the career advancement for a Service Center Rep below and select your interested title to get hiring information.