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Continuous Improvement Lead
$102k-136k (estimate)
Full Time | Business Services
6 Months Ago
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
JLL is Hiring a Continuous Improvement Lead Near Chicago, IL
The Global Real Estate and Facilities (GREF) Operations Team supports the key business processes of our various business teams working to serve Amazon teams working in our corporate office buildings worldwide.
The Continuous Improvement (CI) Lead develops and executes CI strategy, supports continuous improvement initiatives and leads a team of business process subject matter experts. The role engages with other departments to evaluate, improve, or develop processes to achieve outcomes. The role engages with stakeholder partners on the delivery of strategic improvement projects while also ensuring that projects remain clearly aligned to the delivery of JLL's strategic objectives and that clear and robust governance arrangements are in place for these projects. The CI Lead facilitates business process development and mapping and helps to evaluate processes for duplication and gaps.
Success in this role requires leveraging Lean, Six Sigma for Services or other tools and techniques to drive continuous improvement. An ideal candidate is analytical, autonomous, and cross functionally collaborative with exceptional communication and leadership skills. They are accountable towards organizational goals and work backwards from customers, stakeholders and dependent teams to successfully deliver results in a fast-paced and dynamic business environment.
Key responsibilities of the role include (not limited to):
1. Develop Continuous Improvement program, including roadmap, project execution, process mapping facilitation, and be an ambassador for process improvement across the organization
2. Drive and facilitate complex projects focusing on results and measuring attainment of outcomes.
3. Guide the design of scaled processes by gathering functional requirements, identifying resources needed, and defining milestones and launch schedule to ensure timely and successful delivery of the projects.
4. Influence stakeholders of all levels to ensure engagement, support and delivery.
5. Identify and mitigate risks, and remove roadblocks within projects.
6. Drive accountability from stakeholders for progress on key program actions through active engagement and escalation.
7. Able to dive deeply into details as easily as convey high-level plans with clear and concise verbal and written communication.
8. Apply analytical skills to identify trends and business impact within reported issues and develop projects to eliminate the root causes.
9. Lead team including Business Process Manager and Incident Analysis and Improvement Manager.
BASIC QUALIFICATIONS
- Experience facilitating teams through complex process mapping and process improvement activities.
- Experience owning program strategy and end to end delivery.
Experience defining and executing against program requirements.
- Minimum 3 years' experience leading continuous improvement initiatives with a track record of delivering projects with impactful business goals.
- Ability to effectively manage multiple projects and priorities in a fast-paced, deadline-driven environment.
- Strong attention to detail and excellent problem-solving skills.
- Strong presentation and written communication skills
- A Bachelor's degree or higher
PREFERRED QUALIFICATIONS
* Experience in change management
* Strong service mindset and ability to use metrics to measure service levels.
* Certified Six Sigma Green or Black Belt is a plus
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
The Continuous Improvement (CI) Lead develops and executes CI strategy, supports continuous improvement initiatives and leads a team of business process subject matter experts. The role engages with other departments to evaluate, improve, or develop processes to achieve outcomes. The role engages with stakeholder partners on the delivery of strategic improvement projects while also ensuring that projects remain clearly aligned to the delivery of JLL's strategic objectives and that clear and robust governance arrangements are in place for these projects. The CI Lead facilitates business process development and mapping and helps to evaluate processes for duplication and gaps.
Success in this role requires leveraging Lean, Six Sigma for Services or other tools and techniques to drive continuous improvement. An ideal candidate is analytical, autonomous, and cross functionally collaborative with exceptional communication and leadership skills. They are accountable towards organizational goals and work backwards from customers, stakeholders and dependent teams to successfully deliver results in a fast-paced and dynamic business environment.
Key responsibilities of the role include (not limited to):
1. Develop Continuous Improvement program, including roadmap, project execution, process mapping facilitation, and be an ambassador for process improvement across the organization
2. Drive and facilitate complex projects focusing on results and measuring attainment of outcomes.
3. Guide the design of scaled processes by gathering functional requirements, identifying resources needed, and defining milestones and launch schedule to ensure timely and successful delivery of the projects.
4. Influence stakeholders of all levels to ensure engagement, support and delivery.
5. Identify and mitigate risks, and remove roadblocks within projects.
6. Drive accountability from stakeholders for progress on key program actions through active engagement and escalation.
7. Able to dive deeply into details as easily as convey high-level plans with clear and concise verbal and written communication.
8. Apply analytical skills to identify trends and business impact within reported issues and develop projects to eliminate the root causes.
9. Lead team including Business Process Manager and Incident Analysis and Improvement Manager.
BASIC QUALIFICATIONS
- Experience facilitating teams through complex process mapping and process improvement activities.
- Experience owning program strategy and end to end delivery.
Experience defining and executing against program requirements.
- Minimum 3 years' experience leading continuous improvement initiatives with a track record of delivering projects with impactful business goals.
- Ability to effectively manage multiple projects and priorities in a fast-paced, deadline-driven environment.
- Strong attention to detail and excellent problem-solving skills.
- Strong presentation and written communication skills
- A Bachelor's degree or higher
PREFERRED QUALIFICATIONS
* Experience in change management
* Strong service mindset and ability to use metrics to measure service levels.
* Certified Six Sigma Green or Black Belt is a plus
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Business Services
SALARY
$102k-136k (estimate)
POST DATE
10/26/2023
EXPIRATION DATE
04/09/2024
WEBSITE
us.jll.com
HEADQUARTERS
SAINT LOUIS, MO
SIZE
>50,000
FOUNDED
1997
CEO
JAMIE L LIPPERT
REVENUE
$10B - $50B
INDUSTRY
Business Services
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The job skills required for Continuous Improvement Lead include Continuous Improvement, Leadership, Problem Solving, Initiative, Process Improvement, Six Sigma, etc. Having related job skills and expertise will give you an advantage when applying to be a Continuous Improvement Lead. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Continuous Improvement Lead. Select any job title you are interested in and start to search job requirements.
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