Join the Evolution: Become a Part of Manley Deas Kochalski, LLC (MDK)

Established in 2002 by visionaries Ted Manley and Brian Deas, MDK emerged as a pioneer in default services law. Through dedication, determination, and unwavering support, MDK has transformed into a leading force. We seamlessly integrated technology with legal expertise to offer comprehensive professional services.

Today, our diverse portfolio spans residential and timeshare mortgage default services, a national bankruptcy practice, and title closings, extending our reach to clients nationwide. Rooted in our mission to chart uncommon paths to success, we embarked on a strategic reorganization in 2022, transitioning from a traditional hierarchy to an agile team-based structure.

This bold move underscores MDK's commitment to enhancing client service and fostering a thriving work environment for Team MDK. Embracing agile methodology, we've streamlined our resources into legal pods, ensuring consistent and compliant delivery of services through standardized procedures.

At MDK, we believe in nurturing talent and fostering personal growth. Our culture is one of curiosity, collaboration, and continuous learning. From exploring diverse professional avenues to contributing to our vibrant Culture Council, MDK empowers you to pursue your passions and advance your career.

We prioritize work-life balance through flexible hybrid work arrangements and a robust Volunteer Time Off program. As advocates for your success, we provide ongoing development opportunities to help you realize your full potential.

Don't just take our word for it – MDK has been recognized as one of the Best Places to Work by Columbus Business First magazine and honored with the Best Law Firm designation by US News and World Report. Join us, and discover the most successful version of yourself at MDK.

Thank you for considering MDK as your next career destination.

Essential Duties and Responsibilities:

• Process Optimization
  • Analyze existing processes within the Legal Services teams to identify areas for improvement, utilizing agile methodologies to optimize workflows.
  • Conduct detailed analysis of the current situation that accurately describes the issues.
  • Develop process enhancement strategies. Implement best practices and standardized processes to ensure consistency and effectiveness.
  • Partner with leadership to identify and capture process improvement opportunities.
  • Drive a problem-solving rather than problem-identifying approach.
  • Execute continuous improvement initiatives and operational excellence.
  • Secure employee commitment for proactive change management.
  • Collaborate with senior leadership to embed agile values and principles into the organizational culture, fostering an environment of creativity and adaptability.
  • Act as a change agent, identifying organizational impediments to successful agile adoption and working with teams to overcome them.
  • Regularly monitor the implementation of solutions to achieve objectives and expected benefits.
  • Solve practical problems with a variety of variables in situations where limited standardization exists.

• Training, Development, & Advancement
  • Collaborate with leadership to design and implement continuous improvement training programs for all pods/departments.
  • Mockup and test template, ruleset, and reporting changes.
  • Submit and manage projects in Wrike through all stages of procedure implementation.
  • Teach, lead, and coach cross-functional teams on agility and waste reduction.
  • Utilize methodologies from agile, lean, and six sigma to optimize workflows.
  • Conduct regular audits to ensure data accuracy and integrity.
  • Develop and drive a sustained Agile culture that makes a significant impact on efficiency and success of our legal operations.

• Cross-Functional Collaboration
  • Responsible for leading dynamics of cross-functional process improvement projects and business-wide improvement initiatives.
  • Foster a culture of collaboration and continuous improvement across the organization.
  • Collaborate with leadership to enhance productivity and employee satisfaction.
  • Work with teams to implement effective metrics that track progress and performance, providing visibility and transparency across the organization.
  • Provide a psychologically safe environment for all team members to share ideas and feedback.
  • Provide supportive feedback and build off other teammates' skills.
  • Ensure team members follow MDK guidelines and expectations related to providing legal services to clients and performing work in the uniform method as provided across pods.
  • Embody, demonstrate, and help create an inclusive environment that represents our company’s values: respect, creativity, engagement, collaboration, and advancement.

• Bachelor’s degree.
• Minimum of 5 years of operational experience.
• Proven knowledge and abilities in the principles of change management and process improvement.
• At least 3 years of leadership experience.
• Hybrid position – you must be located near one of our offices. We have offices in Columbus, Cleveland, Cincinnati, Louisville, Indianapolis, Chicago, Philadelphia, and Orlando. Requires traveling to the Columbus office 2-3 times per month.
• Proficiency in Microsoft Office Suite.
• Excellent critical thinking and problem solving skills.
• A growth mindset with a genuine desire to continually learn and guide others to their highest potential. Skilled in coaching and facilitation.
• Ability to communicate with all levels within the organization. Ability to create professional communications while adhering to our company identity standards.
• Excellent interpersonal skills, ability to work collaboratively with diverse personality types.
• Demonstrated ability to quickly learn, adapt, and work in a fast-paced work environment.
• Comfort in challenging leadership on the status quo and providing creative solutions to complex problems.
• Demonstrated experience leading and/or participating in projects and implementing solutions that re-engineer or streamline processes, work practices, or change strategies within a function while sustaining results.

Schedule & Benefits:

Our team works Monday through Friday, general business hours. We offer a hybrid schedule, which allows our employees the flexibility to work from home and in the office.

MDK provides a comprehensive benefit package, which includes:

• Medical, dental, and vision insurance.
• Company-paid short-term disability and life insurance.
• 401(k) plan, with an employer contribution.
• Paid time off.

Additional perks:

• Paid time to volunteer in the community.
• Paid holidays.
• Casual dress code.
• The opportunity for career development and advancement.

Learn more about MDK by visiting www.manleydeas.com or visit us on LinkedIn or Instagram.

Manley Deas Kochalski LLC and affiliates are Equal Opportunity Employers. We have a no tolerance policy for discrimination at our workplace. We are committed to working with and providing reasonable accommodations to all applicants. We respect everyone from fair wages to equal opportunities for growth and movement here at MDK.