(Shared Services) Human Resources Coordinator Location: Lakeland FL How You Will Make an Impact? The Shared Services (Human Resources) Coordinator is a member of the HR Shared Service team, reporting to the Shared Services Manager. Shared Services is a central point of contact for all team members across the organization. The incumbent is responsible for providing HR related support across all sites while ensuring high-quality standards for all HR Shared Services activities, initiatives, and tasks within designated areas of responsibility, adhering to all service level agreements established by the HR organization. The Nuts and Bolts Own and administer the new hire hypercare activities. Be the champion to the new hire team members to support Morgan’s onboarding process, especially during high volume hiring to provide best in class onboarding experience. Closely administer the Morgan “Mentor” and “Buddy” programs. Work closely with mentors and buddies to ensure adherence to program requirements. Execute “Train the Trainer” program for your local and remote sites. Administer new hire surveys to improve participation. Work on follow up action items.Administer the new hire skills matrix program and ensure adherence. Actively utilize Morgan’s case management system to record, administer and assign cases as required. Actively participate in daily internal sprint meetings.Respond to questions on administrative HR procedures and practices via multiple channels within our HR Shared Services center (AskHR, central HR Line, and in-person). Answer HR policy-related questions, provide guidance to both managers and team members, and escalate as appropriate.Educate team members of services available to them and encourage self-service tools such as Dayforce (Morgan’s HRIS), Dovetail CMS, Morgan Stars etc. Educate critical HR initiatives to deliver best-in-class employee services.Utilize Dayforce to process specific team member-related transactions, in addition to auditing work performed by other members of the team.Audit team member personal files in Dayforce on a regular basis to ensure data accuracy. Other duties as required. Required CredentialsStrong communication skills, with an emphasis on tact and diplomacy. This includes the ability to speak and write clearly to deliver client service excellence – over the phone, through e-mail, or in all other interactions.Ability to hold self and others accountable to meet commitments, consistently delivering results within required timelines and expectations.Build strong client focus, delivering solutions with our organization in mind.Work collaboratively with others, creating partnerships with management, colleagues, and the rest of the human resources function.Strong organizational skills, with the ability to handle numerous projects simultaneously, while maintaining high accuracy and attention to detail.Treat highly confidential information with the utmost integrity. Associate’s degree in Business Administration, Human Resources, or related field1-3 years of related experienceProficiency in Microsoft Office – Outlook, Word, Excel, and PowerPoint, various Social MediaSolid understanding of HR policies and procedures Preferred CredentialsBachelor’s degree in Business Administration, Human Resources, or related fieldPrior experience coordinating HR-related programs and activitiesProfessional in Human Resources (PHR) certification or working towards. You Must Be Able to Working in an office environment in a seated position a minimum of eight hours per day is required. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to handle or feel; and reach with hands and arms. How We Make an Impact As the largest truck body builder in North America, Morgan Truck Body LLC is proud to produce, deliver, and service quality products. With a foundation built on innovative design and quality construction, Morgan has experienced tremendous growth. In addition to dry freight truck bodies, Morgan specializes in satisfying unique and custom truck body needs, including electric vehicles, mobile service units, and refrigerated products, serving farmers, ranchers, contractors, landscapers, equipment and material haulers, and more! Our shared values are the foundation upon which Morgan does business:Appreciating the people who make our success possible.Acting with integrity in all we do.Delivering results for our customers.Bringing an unbridled passion for our products. Some of Our Total RewardsWe offer big company perks with small company culture:Comprehensive benefits package including Medical, Dental, Vision, and Life401(k) Savings Plan with Company MatchTuition Reimbursement Paid holidays and increasing vacation time with years of serviceGenerous Footwear, Eyewear, and Safety Equipment Discount Program Paid Job and Leadership Development training Morgan Truck Body LLC is a business unit of the J.B. Poindexter & Co., Inc. family and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Whether you are just beginning your career or taking the “next step,” please visit our careers page -https://www.morgancorp.com/about/careers. #LI-CS1