89 Customer Support Representative Jobs in Raleigh, NC
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JB Executives Raleigh is Hiring a Customer Support Representative Near Raleigh, NC
Are you in search of a company that will give you an opportunity at the entry level while also investing in your future growth and development? You may have a home here at JB Executives Raleigh.
Our Customer Support Representative will be trained to the fullest extent, as our in-house leaders want to make sure they utilize the tools at their disposal. With our management team having extensive background in the customer service field, our Customer Support Representative will be properly developed at an accelerated pace to exceed expectations and provide an outstanding experience.
What separates our opportunity from others, is the ability for hands-on training from upper management and individualized guidance. A chance for growth and development into a leadership role is provided for whoever is brought on to our Customer Support Representative team and has that entrepreneurial spirit and drive.
If you are looking for a position that provides development without constant micro-managing, then you are a fit for the Customer Support Representative. Come be a part of our team and experience career growth like never before!
Customer Support Representative Responsibilities:
- Show patience and understanding for our consumers while troubleshooting an issue or service
- Create an upbeat and friendly attitude throughout the entirety of the sales cycle
- Continuously develop product knowledge for our newest and most up to date products, services or promotional campaigns
- Retain existing clients while acquiring new ones through various marketing strategies
- Provide the best solution to the consumer’s issue and make sure they are fully content with our services
- Work directly with our sales and marketing team on project development
Customer Support Representative Qualifications:
- Clear communication and comfortability relationship building
- Bilingual is highly preferred
- 1 year experience in a client facing role
- Interest in the customer service, marketing or sales field
- Drive for professional and personal development
- An entrepreneurial mindset
Job Type: Full-time
Pay: $39,000.00 - $45,000.00 per year
Benefits:
- On-the-job training
- Professional development assistance
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person
Job Summary
Full Time
$52k-67k (estimate)
04/11/2024
04/24/2024
The job skills required for Customer Support Representative include Customer Service, Customer Support, Futures, Troubleshooting, Leadership, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Representative positions, which can be used as a reference in future career path planning. As a Customer Support Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Representative. You can explore the career advancement for a Customer Support Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Representative job description and responsibilities
Collecting and analyzing customer feedback can also be a part of their customer support representative task.
02/13/2022: Danbury, CT
Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.
12/25/2021: New Suffolk, NY
Customer support representative document reports, resolve complaints, and process orders and payments.
03/09/2022: Indianapolis, IN
Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
01/14/2022: Santa Maria, CA
Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.
12/29/2021: Elyria, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Representative jobs
According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.
02/06/2022: Waco, TX
Be as polite as possible when talking to clients over the phone.
02/12/2022: Manchester, NH
Consider using database to record activities and research product information.
02/13/2022: Petaluma, CA
Learn to refer to other service or technical departments for follow up as needed.
02/14/2022: Fort Myers, FL
Understand the customer’s expectations.
01/24/2022: Lawton, OK
Step 3: View the best colleges and universities for Customer Support Representative.
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