Pay Rate Type
Job Description:
The Manager of Enterprise Security position is responsible for ensuring the integrity of Flexential sites, and the security and safety of Flexential assets, personnel and customers, through the design, maintenance, implementation and management of Enterprise Security services, industry best practices and physical security systems. Candidates should be highly motivated and willing to take on challenges, able to multi-task, collaborate, lead initiatives, and have strong communication and customer service skills. As a Manager of Enterprise Security, you will be responsible for leading project initiatives, developing and implementing policies within industry standards, managing staff, sourcing physical security technologies, assets and labor, implementing, programming and troubleshooting physical security systems, project management and assisting local site operations teams with issues related to the security risks, badging, video and intrusion systems.Key Responsibilities and Essential Job Functions

• Manage inhouse and contracted security staff and contracts
• Act as a security subject matter expert and Flexential representative for interactions with, employees, customers and vendors.
• Develop and implement security policies, protocols and procedures
• Manage budgets for security operations, systems and monitor expenses
• Recruiting, training and supervising security officers and guards
• Manage efforts in the configuration of servers, workstations, panels and other programmable components.
• Be the primary point of contact for security related issues.
• Manage projects and vendors through industry accepted standards.
• Design, implement and manage new physical security systems.
• Audit, troubleshoot and maintain existing physical security systems.
• Effectively communicate with end users of the physical security systems.
• Proactively and effectively manage ticketing system, issuing priorities and organizing work flow while leveraging available resources for break / fix, installation and maintenance related issues.
• Work closely with compliance and audit teams to meet required expectations of the standards.
• Travel as needed
• Critically evaluate physical security strategy and controls to identify opportunities for continuous improvement, cost reduction, and efficiency gains.
• Manage cross-functional team initiatives by performing security assessments, identifying, and prioritizing opportunities to manage risk, communicating clear requirements, and partnering collaboratively with stakeholders.
• Coordinate with cross-functional partners to understand, document, and communicate physical security requirements for all construction, retrofit, and implementation projects.
• Create, mature, and improve internal processes and workflows to support Enterprise Security within a dynamic and rapidly growing organization.
• Create, maintain, and improve training documentation for physical security processes and procedures.
• Identify and justify compensatory approaches to meeting physical and enterprise security requirements.
• Clearly communicate information to teams consisting of technical and non-technical audiences across a range of levels in the company to ensure messaging is clear, concise, and consistent.
• Educate teammates and partners on risks, vulnerabilities, standards, and policies, driving and reinforcing a security awareness culture.
• Provide an escalation path for operations teams as part of the On Call rotation with other team members.
• Prepare status reports for current activities and projects.
• Collaborate and consult with key technical staff to design solutions that meet business requirements.
• Participate in Incident Management during system outages.
• Partner with Design Teams during primary phases of site new builds and retrofits.

Required Qualifications

• 3-5 Years managing people, projects and processes.
• 3-5 Years of relevant technical experience with low voltage systems; access control, closed circuit television (IP video products), and intrusion alarms.
• 3-5 Years of experience in researching and procuring relevant technologies and labor resources.
• 3-5 Years experience managing budgets
• Ability to create, read and understand engineered site plans, floor plans, blueprints, and system schematics.
• Working knowledge in networking, switch configuration and firewall principals.
• Working knowledge of low voltage security systems, devices, relays, sensors, electronic locking hardware, and mechanical devices
• Proficient in interpreting operating manuals and component drawings as well as developing procedures for the proper operation of the equipment.
• Ability to organize maintenance schedules, coordinate vendor activities, and develop problem resolutions.
• Proficient with both Change Management and Incident Management processes
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office
• Genetec Certification or willingness to complete within 6 months
• Think clearly and abstractly, in high pressure situations, to resolve critical issues with high risks for business interruption.
• Relevant industry knowledge and ability to adapt to future technology changes.
• Ability to work independently with minimal or no supervision. Candidate should also be able to work well with others in a team environment.
• Has excellent written and verbal skills and the ability to communicate with end users of the physical security systems.

Preferred Qualifications

• 7-10 Years of relevant experience managing projects and personnel in a multi-location / matrix environment.
• 3-5 years of experience installing, maintaining, and troubleshooting electrified and mechanical locking mechanisms for a variety of access points.
• Proficient in Genetec or like system architecture.
• Proficient knowledge of network design and devices (RS485 and Ethernet)
• ASIS Certification
• Experience with Windows Server and Video Management Systems software
• Experience with Visio and CAD
• Knowledge of relevant software and hardware applications related to Physical Security (i.e. Genetec and like systems)
• Good working knowledge of Service Now or other ticket management systems
• Certifications in IT related hardware/software: Networking infrastructure databases creation
• and management software application management
• Experience in leading and managing projects and initiatives
• 3-5 Years of relevant experience programming, implementing and maintaining access control, closed circuit television (IP video products), and intrusion systems.

Physical Requirements

• Ability to sit for extended periods of time
• Walk or Stand for 25% of the time
• Moderate or advanced keyboard usage
• Lift 50 lbs.
• Limited travel may be required

Benefits of working at Flexential:

• Medical, Telehealth, Dental and Vision
• 401(k)
• Health Savings Accounts (HAS) and Flexible Spending Accounts (FSA)
• Life and AD&D
• Short Term and Long-Term disability
• Flex Time Off (PTO)
• Leave of Absence
• Employee Assistance Program
• Wellness Program
• Rewards and Recognition Program

Benefits are subject to change at the Company's discretion.
Base Pay Range: Annualized salary range offered for this position is estimated to be $116,800 - $128,152. However, the actual pay range depends on each candidate's experience, location, and qualifications.
Variable Pay: Discretionary annual bonus, based on personal and company performance.
EEO Statement: Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
This position has the following safety hazards: Ergonomics

About the Company:
J-Vers