Powerful, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition. Our company serves more than 100,000 customers across a multitude of industries in over 30 languages.

Job Title: Workplace Experience Specialist
Pay Rate: $15.17 per hour (paid weekly)
Location: 100% Onsite (25 West Main, Madison, WI, 53703)

Schedule: Standard Business Hours
Job Type: Contract

***Potential for contract extension or conversion based on business need and job performance

***Access to health benefits

Duties:

· Maintains awareness of the workspace and submits janitorial and maintenance work orders as needed, communicating with appropriate partners to address issues.

· Responds to customer requests and complaints promptly with accurate and thorough information according to the specific request.

· Record and reconcile expenses and maintain records of vendor proof of insurance and contractual documentation in place.

· Assist the Food & Beverage program, including placing and stocking orders as necessary

· Coordinate all in-office events for employees and provide building tours for new employees

· Ability to understand and carry out general instructions in standard situations and to solve problems in standard situations, requires basic analytical skills

Skills:

· Experience with Google Suite, Slack, Envoy (or similar visitor management software)

· Experience executing in-office events

· Mac literacy

Education:

· Minimum of 1 years experience in a fast-paced administrative role

· Ability to consistently deliver a high level of customer service

· Strong communication skills across employees at all levels within the organization

· Demonstrated ability to handle multiple tasks with little or no supervision

· Advanced problem-solving skills

· Ability to triage and create sensible prioritization in order to continue to be effective

· Positive attitude; grace under pressure

· Accurate, organized, punctual and accountable

· Strong computer skills including experience with Google Suite

#TMFB

Job Type: Contract

Pay: $15.17 per hour

Experience:

• Customer service: 1 year (Required)

Location:

• Madison, WI (Required)

Ability to Commute:

• Madison, WI (Required)

Ability to Relocate:

• Madison, WI: Relocate before starting work (Required)

Work Location: In person