Administers and implements programs and initiatives to engage current and new members and continuously improve the member experience. Solicits member feedback and presents findings to internal teams to identify improvement goals to meet member needs, resolve problems, and generate new ideas for programs or services. Coordinates with internal stakeholders to access the resources and facilitate processes to support programs that deliver consistent member satisfaction. Utilizes web or social media to promote the organization, collect data on member sentiments, and communicate with members. Typica ...lly requires a bachelor's degree. Typically reports to a manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience.More Show Less
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POSITION DESCRIPTION. POSITION TITLE. Member Experience Specialist (MES)- Bilingual Preferred. REPORTS TO. Member Experience Lead. DIRECT REPORTS. N/A. FLSA STATUS. Non-Exempt, Hourly. COMPENSATION. Base rate is $11.40 per hour Commission eligibility. JOIN OUR TEAM. At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture cen...
Burn Boot Camp Granger is looking for someone who is passionate about health and fitness and wants to empower others to be the best version of themselves. The Member Experience Specialists (we call them Burn Ambassadors) work as a team to ensure everyone who walks through our doors is met with enthusiasm, encouragement, and a "people first" attitude. If you. are fun, positive, self-driven and team oriented. are adept at social media, creative, an...
The Member Experience Representative role assists in running all “front of house” fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Member Experience Representative is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renew...
“Choose a job you love, and you will never have to work a day in your life” – Confucius. Employment with Heartland is unique and rewarding. Working here, you have the opportunity to collaborate with a diverse and inclusive team of caring, passionate, and fun-loving coworkers while changing our members lives through helping them make healthier financial decisions. In our Member Experience Specialist role, you'll learn skills that will benefit you ...
Job Overview. Elite Speed Sports Performance is seeking a highly motivated and customer-focused individual to join our team as a Member Experience Specialist. This role combines the responsibilities of a concierge from a high-end luxury resort with the sports and performance knowledge of a high-end athletic training center. This individual will handle business leads, customer service requests, member retention, and acquisition. The ideal candidat...
The primary responsibilities of a Member Experience Specialist is to expand member relationships by using consultative behaviors in identifying and meeting members’ needs by effectively cross-selling all Credit Union products and services. Build relationships with our members, engage members, and educate them about Valley First Credit Unions products and services. Build and complete Relationship Builders and 2×2×2 follow-up for all loan requests ...
Anytime Fitness is seeking a highly motivated individual with a passion for helping others improve their lives through health and fitness. Industry experience is not required, but first-rate people skills and a self-motivated work ethic are. Work in a fun, upbeat atmosphere where every day is different. A perfect applicant will be a team player, have a passion for health and fitness, and most importantly, be a great representative of our brand. B...
Starting Rate: $25.50/hr. Location: Onsite, Auburn MA. The Member Experience Specialist is responsible for ensuring an outstanding customer experience by providing support to our Flexcar customers, who we call members. This role involves assisting customers with their needs before, during and after their time as a Flexcar member to ensure a seamless and positive experience. This could involve phone, chat, in person communication with our members....
POSITION DESCRIPTION. . POSITION TITLE. Member Experience Specialist (MES). REPORTS TO. Member Experience Lead. DIRECT REPORTS. N/A. FLSA STATUS. Non-Exempt, Hourly. COMPENSATION. Base rate is $13.85 per hour. Commission eligibility. . JOIN OUR TEAM. At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, ...
Summary. Kitsap Credit Union is hiring a full-time salaried Member Experience Specialist to work hybrid out of our Bremerton Harborside location. The Member Experience Specialist is responsible for administration of Kitsap Credit Union’s Member Experience Survey program. This position performs data analysis to aid in the support and promotion of a positive member experience. This position is responsible for mapping, documenting and communicating...
POSITION DESCRIPTION. . POSITION TITLE. Member Experience Specialist (MES). REPORTS TO. Member Experience Lead. DIRECT REPORTS. N/A. FLSA STATUS. Non-Exempt, Hourly. COMPENSATION. Base rate is $11.40 per hour. Commission eligibility. . JOIN OUR TEAM. At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, ...
Are you looking for the next steps in your career. Take that first one by applying to be a Member Experience Specialist. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you. The ideal candidate has previous experience with customer service, has exceptional communication skills, outstanding phone etiquette and solid computer skills. If interest...
