Administers and implements programs and initiatives to engage current and new members and continuously improve the member experience. Solicits member feedback and presents findings to internal teams to identify improvement goals to meet member needs, resolve problems, and generate new ideas for programs or services. Coordinates with internal stakeholders to access the resources and facilitate processes to support programs that deliver consistent member satisfaction. Utilizes web or social media to promote the organization, collect data on member sentiments, and communicate with members. Typica ...lly requires a bachelor's degree. Typically reports to a manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience.More Show Less
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About Our Branch. Our branch is a vibrant and dynamic workplace, dedicated to providing exceptional service to our membership base. Our team is passionate about delivering personalized banking experiences, tailored to meet the unique needs of each member. We are committed to building strong relationships with our members, listening to their concerns, and working together to achieve their financial goals. Key Performance Indicators. Your success i...
Requirements. To perform this job successfully, an individual must have. A high school diploma or equivalent. 1-3 years of experience in customer service or retail sales environment. Strong communication and problem-solving skills. Ability to read and interpret business documents and governmental regulations.
About the Role. In this. Member Experience Specialist. position, you will work closely with our members to understand their needs and provide personalized support. You will also assist in various branch activities, such as promoting financial education and community engagement initiatives. If you're looking for a challenging yet rewarding role where you can make a real difference, this may be the perfect fit for you. You will have the opportunity...
We are seeking a highly skilled Club Services Coordinator to join our team. As a key member of our staff, you will be responsible for checking in members, handling preliminary guest questions and concerns, and maintaining a clean and organized workspace. Physical Requirements. Lifting 10 lbs. may be required on occasion. Frequent standing, bending, and squatting may also be necessary. The successful candidate will be able to lift moderate weights...
Company Overview. At Planet Fitness, Inc., we strive to provide an enjoyable and motivating environment for our members. As a Member Services Representative, you will play a vital role in achieving this goal by delivering exceptional customer service. Essential Duties and Responsibilities. Greet customers warmly and engage in conversations to build rapport. Respond to inquiries and resolve any issues promptly and efficiently. Required Skills and ...
POSITION: Member Experience Specialist. DEPARTMENT: Strategic Initiatives. BASE RATE: $20.41 per hour, with potential for additional compensation based on qualifications. POSITION SUMMARY. This position coordinates and prepares external communications for Upper Peninsula Health Plan (UPHP) members and providers. This position also facilitates government program enrollment and membership activities including grievance resolution. The Member Experi...
POSITION: Member Experience Specialist. DEPARTMENT: Strategic Initiatives. BASE RATE: $20.41 per hour, with potential for additional compensation based on qualifications. POSITION SUMMARY. This position coordinates and prepares external communications for Upper Peninsula Health Plan (UPHP) members and providers. This position also facilitates government program enrollment and membership activities including grievance resolution. The Member Experi...
POSITION: Member Experience Specialist. DEPARTMENT: Strategic Initiatives. BASE RATE: $20.41 per hour, with potential for additional compensation based on qualifications. POSITION SUMMARY. This position coordinates and prepares external communications for Upper Peninsula Health Plan (UPHP) members and providers. This position also facilitates government program enrollment and membership activities including grievance resolution. The Member Experi...
Shape Financial Futures at One of Omaha's Most Historic Credit Unions. About Us. Founded in 1937. Union Pacific Streamliner Federal Credit Union. (UPSFCU) is more than just a financial institution – we're a thriving community dedicated to serving the Union Pacific family. As a growing financial cooperative in Omaha, Nebraska, we exclusively serve. Union Pacific Railroad. employees, contractors, strategic partners, and their families, providing pe...
Job Title. Member Experience Specialist (Temp-to-Perm). Location. Chicago, IL (River North). Workplace. Onsite (3 days/week for the first 2–3 months, including Wednesdays). Pay Rate. $20–$21/hour. About Us. Our client is dedicated to providing exceptional service to their members, and we are looking for a dynamic and customer-focused Member Experience Specialist to join their team on a temp-to-perm basis. This position will play a key role in enh...
Job Title. Member Experience Specialist (Temp-to-Perm). Location. Chicago, IL (River North). Workplace. Onsite (3 days/week for the first 2–3 months, including Wednesdays). Pay Rate. $20–$21/hour. About Us. Our client is dedicated to providing exceptional service to their members, and we are looking for a dynamic and customer-focused Member Experience Specialist to join their team on a temp-to-perm basis. This position will play a key role in enh...
Job Title. Member Experience Specialist (Temp-to-Perm). Location. Chicago, IL (River North). Workplace. Onsite (3 days/week for the first 2–3 months, including Wednesdays). Pay Rate. $20–$21/hour. About Us. Our client is dedicated to providing exceptional service to their members, and we are looking for a dynamic and customer-focused Member Experience Specialist to join their team on a temp-to-perm basis. This position will play a key role in enh...
