POSITION: Member Experience Specialist. DEPARTMENT: Strategic Initiatives. BASE RATE: $20.41 per hour, with potential for additional compensation based on qualifications. Position Summary. This position coordinates and prepares external communications for Upper Peninsula Health Plan (UPHP) members and providers. This position also facilitates government program enrollment and membership activities including grievance resolution. The Member Experi...
POSTED: December 9, 2025. POSITION: Transportation Coordinator. DEPARTMENT: Customer Service-Operations. BASE RATE: $15.92 per hour, with potential for additional compensation based on qualifications. Position Summary. Upper Peninsula Health Plan (UPHP) coordinates the non-emergent medical transportation (NEMT) benefit for its Medicaid and dual eligible populations. The transportation coordinator facilitates and supports the NEMT benefit for memb...
POSTED: December 5, 2025. POSITION: Customer Service Representative. DEPARTMENT: Operations/Customer Service. BASE RATE: $17.09 per hour, with potential for additional compensation based on qualifications. Position Summary. Provides customer service for members and providers in a positive and professional manner. Effectively interacts with the operations team, other internal departments, and business partners. Engages in inbound and outbound call...
