164 Customer Service Representative Jobs in Tempe, AZ
iQor is Hiring a Customer Service Representative Near Tempe, AZ
- $18.00/Hr.
- Paid Training
- Full Health Benefits
- Paid Time Off
- Career Development and Management Training
- 401(k) plan
Job Duties:
- Answer incoming customer inquiries.
- Collaborate with management teams to stay updated on new products, services, and policies.
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner, while actively listening to their concerns.
- Offer support and solutions to customers in accordance with the company’s customer service policies.
- A dedicated workspace that is located within your own residence that is quiet, a place you will not be disturbed and where there is no noise from your surroundings during work hours.
- We provide the equipment while you work for us.
- Hardwired Cable or Fiber Optic connection (no wireless, or satellite)
- The modem must be able to directly connect to PC or laptop during working hours.
- Internet - Minimum 25 Mbps download / Minimum 10 Mbps upload speed required.
- 6 months of customer service experience (call center, retail, or food service).
- HS Diploma or GED/equivalent (Proof of graduation is required)
- Must be able to work evenings and weekends.
- Must be Computer literate.
- Self-motivated and able to adapt and comprehend changes in business processes or procedures.
- Criminal Background check is required
- Must reside in AZ
Job Summary
Full Time
IT Outsourcing & Consulting
$36k-45k (estimate)
08/16/2023
06/30/2024
iqor.com
NORTH CHARLESTON, SC
15,000 - 50,000
1998
AARON MATTIX
$500M - $1B
IT Outsourcing & Consulting
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About iQor
iQor is a managed services provider of customer engagement and technology-enabled BPO solutions. With 35,000 employees in nine countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes... for our partners across the customer and product life cycles. For more information, please visit us at www.iqor.com or follow us at www.twitter.com/iqor.
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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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