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** Customer Service Representative**
Customer Service Tempe, Arizona
**Description**
*Tempe, AZ office; hybrid remote work location possible*.
Genuine Cable Group (GCG) is a leading North American distributor of wire, cable and connectivity solutions. GCG has ten premier brands; , , , , , **, Fourstar, C&E Advanced Technologies, Advanced Controls & Distribution,** and most recently **Allied Wire & Cable** . At **GCG** We Make Connections Possible!
**Responsibilities include:**
* Responding to and managing customer related issues including order entry, processing incoming electronic orders, expediting and maintaining customer accounts, sourcing products, pricing and managing customer scheduled orders.
* Providing feedback to management and production regarding customer needs and concerns.
* Providing support to office personnel.
**Required:**
* Associate's degree in related business field preferred
* 2 years-experience in Customer Care or Account Management
* Strong in MS Office including Excel
* Oracle E-Business Suite a plus
* Excellent communication and relationship building skills
* Internet savvy
* Excellent analytical skills
* Able to work in a team environment and fulfill objectives with minimum direct supervision
* Innovative, proactive and self-directed
* Able to focus on goals and develop a work plan that produces desired results
***Genuine Cable Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees***
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Full Time
$40k-52k (estimate)
06/12/2024
06/26/2024
genuinecable.com
Leominster, MA
50 - 100
Logistics Services
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.