Business Analyst • Manage the implementation and execution of the requirements management process, including elicitation, analysis, and verification of requirements. • Validate test cases properly map to requirements in the Requirements Verification and Traceability Matrix; ensure testable verifiable requirements are accounted for throughout all test phases of the NG9-1-1 program. • Validate test procedures are comprehensive and accurately execute their associated test cases; provide real-time feedback on test procedures during vendor dry[1]runs and execution of the various test phases of the NG9- 1-1 program. • Effectively and accurately communicate relevant project information to the client, project team, and executive level. • Partner with Agencies to develop effective User Acceptance Test scripts SCOPE OF SERVICES TASKS: Business Analyst • Manage the implementation and execution of the requirements management process, including elicitation, analysis, and verification of requirements. • Validate test cases properly map to requirements in the Requirements Verification and Traceability Matrix; ensure testable verifiable requirements are accounted for throughout all test phases of the NG9-1-1 program. • Validate test procedures are comprehensive and accurately execute their associated test cases; provide real-time feedback on test procedures during vendor dry-runs and execution of the various test phases of the NG9-1-1 program. • Effectively and accurately communicate relevant project information to the client, project team, and executive level. • Partner with Agencies to develop effective User Acceptance Test scripts MANDATORY SKILLS/EXPERIENCE Note: Candidates who do not have the mandatory skills will not be considered • At least 4 years of experience as a Business Analyst; • Requirements Elicitation: Conducting interviews, workshops, and surveys to gather business requirements. Using various techniques (brainstorming, use cases, etc.) to elicit comprehensive requirements. • Testing and Validation: Participating in the validation and testing of developed solutions against requirements. • Ensuring that deliverables meet the specified criteria. Documentation: Writing clear and detailed requirement documents. • Creating use cases, user stories, and process flow diagrams to articulate requirements. • Data Analysis: Analyzing data to support requirements and decision-making. Proficiency in tools like Excel or specialized data analysis tools. • Tools and Techniques: Proficiency in using requirement management tools (e.g., Jira, Confluence). • Knowledge of modeling tools for creating diagrams (e.g., Visio). Proven experience in defining requirements for solutions with multiple stakeholders • Creating clear and comprehensive requirements documents. Collaboration: Working effectively with cross-functional teams. Learning Agility: Willingness and ability to quickly learn new concepts and technologies. • Knowledge of public safety environments and/or experience working with NYC government; • Knowledge of the workings of police, fire, EMS and health and human services organizations;