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Service Manager
$114k-144k (estimate)
Full Time | Durable Manufacturing 1 Month Ago
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Interstate Electronics Company is Hiring a Service Manager Near Chicago, IL

Founded in 1964, Interstate Electronics Company designs, installs and supports a wide range of technology solutions, including: data networks, audio/visual systems, professional audio systems, video distribution systems, communication systems, paging systems, security systems, control systems, etc.

Role and Responsibilities

Interstate Electronics seeks an experienced Service Manager to manage a service group comprised of 5 to 7 service technicians who are responsible for carrying out the planned service, preventive maintenance and fault-finding duties for an impressive portfolio of clients throughout the Greater Chicago Metropolitan Area. Specifically, the Service Manager will be required to:

    • Communicate with customers
    • Respond to their requests
    • Manage the Service Group
    • Dispatch technicians to client sites
    • Coordinate and monitor the activities of service technicians
    • Initiate and administer maintenance contracts with clients
    • Administer billing and cost accounting issues

Requirements

Three years of experience in a service manager role.

Pluses

College degree, industry certifications or prior service experience

Interstate offers a very competitive compensation and benefits package which includes: a substantial base salary, a 401(k) plan, and medical, dental and disability insurance.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$114k-144k (estimate)

POST DATE

03/14/2023

EXPIRATION DATE

04/16/2024

WEBSITE

l3t.com

HEADQUARTERS

ANAHEIM, CA

SIZE

15,000 - 50,000

FOUNDED

1997

TYPE

Private

CEO

THOMAS L WALSH

REVENUE

$1B - $3B

INDUSTRY

Durable Manufacturing

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About Interstate Electronics Company

L3 Technologies is a supplier of command, control, communications, intelligence, surveillance and reconnaissance systems.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

02/08/2022: Poughkeepsie, NY

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

12/13/2021: Frankfort, KY

Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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