One of our clients is currently looking for a Customer Support Specialist to join their team in Orlando! This role will sit within their Managed Services Division and be responsible for client support, vendor management, billing inquiries, and data entry duties.

This team supports 3 main duties which include but are not limited to :

Vendor coordination with 3rd party companies who are responsible for providing a service to this organization's clients.

o Ensuring quality service completion, crediting service issues, invoicing, etc.

Change request management

Billing dispute / research

o Vendor invoices, credit calculations, billing reviewal, etc.

Required Skills & Experience

• High School Diploma or GED
• 1-3 years of customer service experience

o Financial, billing, and / or invoicing experience within this realm

Keen attention to detail with research ability and proficiency in data entry with

Nice to Have Skills & Experience

• Bilingual in English and Spanish
• SAP experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.

Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.

Last updated : 2024-02-23