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Day to day :
This Candidate will be taking inbound calls and returning clients and end users. These calls can cover anything related to the accounts they have setup with our client, including;
help logging in and navigating the website, checking the status of payments sent to our client and more. Some clients have fleets of trucks through our client and may be calling to ask how their payments are being spent across their fleet of vehicles.
Some calls may be regarding the status of orders on new vehicles. The role will gradually encompass training on collections as well.
The collection's role is not the typical automotive collection layout, our client approaches their collections with a white glove, customer first, attitude.
Last updated : 2024-05-14
Full Time
Business Services
$31k-40k (estimate)
07/11/2023
05/25/2024
insightglobal.com
BALTIMORE, MD
500 - 1,000
2001
TYLER HODGINS
$500M - $1B
Business Services
We arent just a staffing company. Were a company that cares for others. It might sound lofty, but it's the idea that gets us up everyday, determined to make it true. Insight Global is a company that people can anchor to in moments of triumph, struggle, and every time in between. Whoever you are and wherever you come from, you matter to us and we have your back. Together, anything is possible.
The job skills required for Customer service representative include Customer Service, Call Center, Communication Skills, Planning, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.