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When you join Ritchie Bros., you’ll be part of a diverse, global team that’s focused on delivering great customer experiences. Our culture is centered around people and guided by our core values of Integrity, Unity and Vision.
If you have an entrepreneurial spirit and are passionate about making a difference, we invite you to join our growing team. Whether you’re out in the field or back at your office, you’ll be helping us achieve our vision of becoming the trusted global marketplace for insights, services and transaction solutions for commercial assets.
We’re looking for a Part-time Customer Service Representative, The work location for this position is Fort Worth, Texas and is considered a fully on-site role.
No experience required.
The Opportunity:
The Customer Service Representative will answer inquiries and process payments, communicate with buyers regarding purchases, payments, appointments, and picking up equipment post-sale.
In this role you’ll:
• Process Bidder Payments
• Contact successful bidders to advise payments, appointment booking, and pickup process.
• Track interactions relating to customer requests and proactively reports areas of customer concerns.
• Ensure confidentiality while dealing with bidders and consignors.
• Provide customers with information about upcoming auctions and auxiliary services.
• Ensure that superior customer service is delivered at all times to all customers.
• Provide additional administrative support as needed
• Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers.
Here’s what you bring:
• Previous in person customer service work experience.
• Experience using computers, and the ability to learn new technology/software.
• Excellent keyboarding skills.
• A commitment to providing fantastic customer service.
• Able to work well with others and maintain a positive attitude in high-pressure situations.
• A friendly, outgoing, patient personality.
• You thrive working as part of team, pitching in wherever you’re needed most.
• You don't mind working hard, and you like to have fun
Part Time
$37k-47k (estimate)
05/02/2024
06/30/2024
The job skills required for Customer Service Representative- Part Time include Customer Service, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative- Part Time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative- Part Time. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative- Part Time positions, which can be used as a reference in future career path planning. As a Customer Service Representative- Part Time, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative- Part Time. You can explore the career advancement for a Customer Service Representative- Part Time below and select your interested title to get hiring information.