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As our Director of Customer Success, you will be integral in developing the strategy and building out and managing the Customer Success function. This is a hands-on management role where you will work with our customer success team who is responsible for onboarding, renewing and expanding our customer base to achieve our customers key objectives with our solutions.
Success for this position will be measured by time to onboarding, retention and growth metrics.
Achieve operational excellence
Drive true value for customers
Lead cross-functionally to drive customer success
Drive alignment with Renewals,Expansion, & Sales
Own key metrics for your team
Recruit, mentor, & inspire a world-class team
Full Time
09/14/2022
11/14/2022
danceism.com
San Francisco, CA
<25
The following is the career advancement route for Director of Customer Success positions, which can be used as a reference in future career path planning. As a Director of Customer Success, it can be promoted into senior positions as a Head of Customer Success that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director of Customer Success. You can explore the career advancement for a Director of Customer Success below and select your interested title to get hiring information.