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Client Support Specialist
$41k-52k (estimate)
Full Time 1 Month Ago
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IncAuthority is Hiring a Client Support Specialist Near Reno, NV

What is Inc Authority?

  • We are a business formation company headquartered in Reno, NV that specializes in helping businesses launch and grow throughout the U.S.
  • We act as a registered agent in all 50 states and consult on business formation services as well as business growth services such as tax planning, business credit, marketing, etc.
  • We look for candidates from all backgrounds and provide paid training specific to our industry.
  • We have multiple avenues of career growth and longevity and promote from within!
  • We promote a culture of diversity, inclusion, and work life balance.
  • Our core values consist of Service Excellence, Teamwork, Ownership, Respect, and Integrity

Position Overview

Client Support Specialists are responsible for consulting with clients from our online portal to advise on their services. In this position you will talk to business owners to offer custom solutions on getting their business launched and ready to grow!

Responsibilities

  • Consult with clients that have inquired about our services and through our online portal
  • Possess strong knowledge of Inc Authority products and services to identify customer's needs when qualifying them
  • Demonstrate an aptitude for business startup consultation to increase customer satisfaction
  • Communicate effectively and professionally in all forms of communication with potential customers and internal team members
  • Maintain complete and accurate records of all daily activity and customer contact

Awesome benefits include:

  • $17.00 an Hour
  • Enjoy working 8am-5pm Monday-Friday with weekends off!
  • Fun and exciting team-oriented work environment
  • Continuous coaching and full support to help you maximize your earning potential
  • Opportunities for advancement
  • Paid Time Off, 401K Plan, Health & Dental Insurance

Essential Functions:

  • Excellent Phone Commination Skills
  • Ability to navigate a CRM System and use a headset
  • Basic computer skills such as typing while using Microsoft Office products (Excel, Word, Outlook)
  • Career-Minded Professional
  • A Passion for Helping Others
  • A Positive, Can-Do Attitude
  • Professional Appearance and Demeanor

Our Mission Statement:

It is our mission to empower our clients with the tools they will need to succeed in the business world. We bridge the gap between doing business online and face-to-face. Our customer service team is dedicated in providing you with the resources you need to successfully run your business. Your success is our success.

Job Summary

JOB TYPE

Full Time

SALARY

$41k-52k (estimate)

POST DATE

04/12/2024

EXPIRATION DATE

06/07/2024

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The job skills required for Client Support Specialist include Customer Service, Products and Services, Microsoft Office, Customer Satisfaction, Communicates Effectively, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Support Specialist positions, which can be used as a reference in future career path planning. As a Client Support Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Support Specialist. You can explore the career advancement for a Client Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Client Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Support Specialist job description and responsibilities

Ensure positive client experience through high quality service and communication thereby attaining client retention.

01/29/2022: Spokane, WA

Handle client engagement document control and execute filing system policies.

03/29/2022: Temple, TX

They are responsible for the overall results of the support team plus hiring, training, and retention of support employees.

02/09/2022: Rock Hill, SC

Support requests pertain to usage questions or clarification of documentation.

02/22/2022: Pascagoula, MS

Client Support Specialists are responsible for ensuring excellent client experiences and thus maximizing business.

03/10/2022: Reno, NV

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Support Specialist jobs

Client support specialists must be able to handle a variety of situations with professionalism and tact.

03/02/2022: Cedar Rapids, IA

Communicate clearly with customers.

04/03/2022: Yakima, WA

Positive feedback helps the client progress and move through negative self-talk, ambivalence, resistance and other hurdles.

02/21/2022: Wichita Falls, TX

Aspiring candidates must provide excellent service and meet client needs while offering cost effective technological solutions to the organization.

04/07/2022: Detroit, MI

Dealing with customers and clients requires a lot of patience, kindness, and understanding.

03/15/2022: Spartanburg, SC

Step 3: View the best colleges and universities for Client Support Specialist.

Butler University
Carroll College
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