About ImageWorks

ImageWorks is a custom Point of Purchase display firm specialized in bringing brands to life at retail. Our in-house design, engineering and customer service teams are committed to the journey behind great work. We deliver engaging experiences for our clients and their customers at retail!

We accomplish great things with great people.

The culture at ImageWorks is rooted in family. Our employees not only enjoy working together, but also relish opportunities to get together outside of the workplace. This atmosphere of caring and community translates to our client base; we have customers that have been with us from day one, and they come back not only because of the product quality but because of the people.

For more info visit our website: https://imageworksdisplay.com/about-us/

Opportunity

We are looking for a Key Account Manager directly responsible for sales activities within designated key accounts as well as providing support within specified Strategic Accounts and Distributors. This position develops and implements agreed upon plans, which will meet both personal and company goals of expanding customer base. This position provides support with sales, account management, data entry, campaigns, and sales analysis.

Responsibilities

• Build sales through prospecting for new clients and developing existing designated customer relationships. Assist Account Executives in cultivating existing business.
• Provide support to partner distributor accounts via sales education, meetings and trade shows. Responsible for sales growth via distributors with new and existing accounts.
• Provide prospect/customer with quotations and insures there is a full understanding of the parameters regarding such programs.
• Develop a database of qualified leads through referrals, telephone canvassing, direct mail, email and networking. Maintain database of account information, contacts, display status as well as competitive landscape.
• Research trends and developments of primary industry(s) through use of related publications, internet and training sessions to maintain and grow current knowledge base.
• Maintain contact with all clients to ensure high level of client satisfaction. Receives and resolves customer issues in a timely manner.
• Proactively establish and maintain effective working team relationships with all internal support departments to include sales, design, project management, and engineering.

Skills

• Proven experience in other sales/customer service role
• Outstanding knowledge of MS Office and other relevant computer applications
• Excellent communication/presentation skills and ability to build relationships.
• Organizational and time-management skills
• Enthusiastic and passionate
• Willingness to travel to customer visits, trade shows, and conferences as needed

Education and Experience

• Bachelors Degree
• 3-5 years relevant professional experience

Equal Opportunity Employment

ImageWorks Display is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, or other characteristics or statuses protected by law.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Travel requirement:

• Travel

Experience:

• relevant sales: 3 years (Required)
• selling displays / fixtures: 1 year (Preferred)

Ability to Commute:

• Winston-Salem, NC 27101 (Required)

Ability to Relocate:

• Winston-Salem, NC 27101: Relocate before starting work (Required)

Work Location: Hybrid remote in Winston-Salem, NC 27101