Description

Position summary:

The individual in this role supports different areas of the organization by performing clerical/admin work by providing customer service and data entry support for various plant programs following all established work and safety procedures.

Duties and responsibilities:

• Provides general office functions, including data entry and file maintenance.
• Performs customer service functions by assisting with routine employee requests.
• Assists with new hire onboarding process and orientation.
• Organizes various employee and advisory board events.
• Leads monthly safety meetings and provides associated reports.
• Participates in trainings and meetings as requested.
• Supports cross-departmental functions as needed.
• Performs other duties as assigned.

Qualifications

Knowledge and Skills:

• Strong customer service skills.
• Good communication and interpersonal skills.
• Great attention to detail.
• Ability to function well in a high-paced and at times stressful environment.
• Ability to exercise discretion, confidentiality, and tact in dealing with employees and management.
• Ability to work independently and meet deadlines.
• Strong knowledge of Microsoft Office (Excel, PowerPoint, Word, etc.)

Education and work experience:

• High School diploma or GED required.
• Bachelor’s or associate degree in business preferred.
• At least 2 years of experience in clerical work.
• Bilingual in English and Spanish a plus.
• HR experience a plus.

ISO 5.3 Organizational roles, responsibilities, and authorities: IFB employees have the responsibility and authority to ensure to produce first quality products that meet our customer requirements.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. IFB Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, and disability or genetics.