Hyatt House Lewes/Rehoboth is seeking an Executive Housekeeper to join our team and oversee the houeskeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. This is a hands-on position and they will be working side by side with their team. This position directly reports to the General Manager.

Essential Job Functions

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards.
• Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety.
• Answer inquiries pertaining to hotel policies and services and resolve guests’ complaints and concerns.
• Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures.
• Prepare schedules based upon occupancy and assign duties to workers and schedule shifts or notify vendor of weekly staffing needs.
• Take inventory and submit periodic inventory orders to insure supplies are purchased in a timely manner. 
• Prepare required paperwork pertaining to departmental functions.
• Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction. 
• Develop and implement policies and procedures for the operation of the department or the hotel.
• Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed.
• Perform other duties as requested by management.

Position Requirements

• High School diploma or equivalent preferred.
• Two years previous housekeeping supervisor experience required.
• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching.

Job Type: Full-time

Pay: From $55,000.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Ability to Relocate:

• Lewes, DE 19958: Relocate before starting work (Required)

Work Location: In person