46 Volunteer Services Manager Jobs in Boulder, CO
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US Oncology Network-wide Career Opportunities
Boulder, CO | Full Time
$87k-107k (estimate)
2 Months Ago
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Volunteer Services Manager
$78k-100k (estimate)
Volunteer | Civic & Environmental Advocacy
1 Week Ago
Humane Society of Boulder Valley is Hiring a Volunteer Services Manager Near Boulder, CO
The Opportunity: Volunteer Services Manager
The Humane Society of Boulder Valley is seeking a Volunteer Services Manager to lead and manage existing volunteer programs and services while also developing and enhancing programs in support of the evolving needs of the organization. The manager recruits, evaluates, trains, coaches, and assigns volunteers. The manager collaborates with HSBV leadership to determine how best to engage volunteers in support of the mission and goals of HSBV. The manager also addresses volunteer concerns and provides feedback related to volunteer performance. The Manager is a key liaison for HSBV volunteers and organizational leadership and facilitates collaboration and partnership within the volunteer programs and services to ensure a meaningful experience. This position supervises one employee and a cohort of over five hundred (500) dedicated volunteers.
The manager reports directly to the director of human resources and works collaboratively across the organization to explore and identify our volunteer needs. This is a full-time, 40-hour per week position. Start and end times may vary to support department coverage and volunteer training efforts. Holiday, evening, and weekend hours may be required to ensure department coverage and/or to support HSBV events.
We encourage you to apply if you have experience that is transferrable, even if it's not a perfect match. We encourage applications from underrepresented groups including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans. Spanish/English speaking individuals encouraged to apply; a translation stipend is available. HSBV seeks to employ motivated, innovative, and talented individuals who bring passion, expertise, and a positive attitude to the workplace. Our employees embody our internal values: Kindness, Trust, Optimism, Humility, Collaboration, and Ingenuity.
DEADLINE TO APPLY: May 24, 2024
The Humane Society of Boulder Valley is seeking a Volunteer Services Manager to lead and manage existing volunteer programs and services while also developing and enhancing programs in support of the evolving needs of the organization. The manager recruits, evaluates, trains, coaches, and assigns volunteers. The manager collaborates with HSBV leadership to determine how best to engage volunteers in support of the mission and goals of HSBV. The manager also addresses volunteer concerns and provides feedback related to volunteer performance. The Manager is a key liaison for HSBV volunteers and organizational leadership and facilitates collaboration and partnership within the volunteer programs and services to ensure a meaningful experience. This position supervises one employee and a cohort of over five hundred (500) dedicated volunteers.
The manager reports directly to the director of human resources and works collaboratively across the organization to explore and identify our volunteer needs. This is a full-time, 40-hour per week position. Start and end times may vary to support department coverage and volunteer training efforts. Holiday, evening, and weekend hours may be required to ensure department coverage and/or to support HSBV events.
We encourage you to apply if you have experience that is transferrable, even if it's not a perfect match. We encourage applications from underrepresented groups including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans. Spanish/English speaking individuals encouraged to apply; a translation stipend is available. HSBV seeks to employ motivated, innovative, and talented individuals who bring passion, expertise, and a positive attitude to the workplace. Our employees embody our internal values: Kindness, Trust, Optimism, Humility, Collaboration, and Ingenuity.
DEADLINE TO APPLY: May 24, 2024
Summary of Responsibilities:
Program Development
Program Development
- Works in collaboration with departments and volunteers to assess the effectiveness of volunteer programs, develop program goals, measure outcomes, and develop plans to improve targeted areas as identified.
- Develops and implements volunteer recruitment, retention, and engagement strategies.
- Develops and oversees volunteer leadership programs and training for volunteers within the department.
- Collaborates with community partners and other volunteer management professionals to identify volunteer engagement opportunities, target volunteer recruitment, share best practices, and evolve HSBV’s volunteer program.
- Actively recruits volunteers with diverse demographics to better enable outreach within the surrounding community.
Volunteer Recruitment, Training, and Engagement
- Conducts volunteer needs assessment and develops volunteer recruitment plans in partnership with department managers and in accordance with annual goals.
- Implements recruitment strategies designed to attract, train, retain and engage volunteers to support HSBV’s goals and mission.
- Provides consultation and coaching to program leaders and management regarding volunteer management, volunteer relations issues, on-going support and supervision, leadership development, and succession planning for volunteer programs and special events.
- Collaborates with staff at all levels and departments to enhance volunteer engagement and retention strategies and efforts; provides ongoing scheduled appreciation efforts to recognize volunteers within departments.
- Identifies, recruits, and trains volunteer leadership within the organization; offers ongoing opportunities for volunteer advancement through training and leadership opportunities.
- Works closely with community partners to provide group volunteer opportunities and cultivate partnerships that benefit HSBV.
- Maintains relationships with external partners to recruit new volunteers and encourage volunteerism in the community.
- Develops and nurtures relationships with diverse organizations to develop pipelines for diverse volunteer candidates.
Communication and Administration
- Maintains comprehensive and effective communication to volunteers and staff. Ensures volunteers receive consistent information on organizational mission, practices, and procedures. Updates volunteer documents and training manuals regularly.
- Oversees record keeping for each volunteer, including application and background check forms, value added skill sets, motor vehicle record checks, and other relevant records. Protects the confidentiality of those records.
- Selects and configures volunteer management software. Oversees the maintenance of volunteer database records, responsible for monthly statistics.
- Develops and maintains volunteer policies and procedures with direction from the director of human resources.
- Responsible for organized volunteer communications, including volunteer program updates and the volunteer newsletter.
- Submits department budget and expense requests to the director of human resources and operates within the parameters of the established budget
People Management and Supervision
- Supervises the volunteer department staff. Accountable for performance management including performance appraisals, disciplinary action, recognition, orientation, training, guidance, and overall performance.
- Oversees scheduling of department staff and volunteers.
- Ensures appropriate staffing levels to meet departmental and organizational work demands; provides recommendations for employee selection, advancement, change, and termination.
- Oversees the flow of incoming volunteers, including recruitment, training, and program assignments within departments; monitors the progress of individuals enrolled in the volunteer programs and responds to needs or correction accordingly.
- Assesses volunteer performance in cooperation with program coordinators and management including feedback and volunteer interviews.
- Promotes safety in the work environment and manages volunteer injury reports and claims. Incorporates safety into volunteer training and investigates incidents to assess trends and training needs.
- Actively supports employees and volunteers and promotes the development of skills related to the advancement of HSBV goals and mission.
- Understands the Council for DEI charter and purpose, and openly advocates on behalf of HSBV to further its diversity, equity, and inclusion goals.
Client Service
- Provides guidance and advice to department managers and staff on volunteer issues or concerns regarding performance.
- Practices conflict resolution with volunteers and staff. Provides training to staff to ensure cooperation and teamwork with the volunteers.
- Ensures quality service is provided to both people and animal clients by volunteers and volunteer service department employees. Assists staff in situations requiring immediate problem solving. Promotes good public relations in accordance with HSBV practices; takes control of situations that could be potentially damaging to the professional image of the Society.
- Informs the CEO and/or director of human resources of developments that may affect HSBV or the department including departmental progress, client and volunteer concerns, and personnel issues.
- Informs volunteers of additional opportunities to support HSBV. Cultivates relationships with current and potential volunteers and constituents. Actively promotes HSBV’s mission, services, programs, and events.
- Serves as a spokesperson for HSBV at various functions relating to the volunteer services department. Professionally represents HSBV’s mission and goals.
- Represents HSBV in a professional, courteous manner at all times. Provides quality attention to clients, volunteers, and employees recognizing their individual contributions to the success of our organization.
Qualifications
Bachelor’s degree from accredited four-year college and minimum of two years of supervisory, volunteer management, or human resource experience. We will also consider any combination of education, training, and experience that demonstrates the ability to perform the duties of the position. Two years’ experience working with the public is preferred. Proficiency in Microsoft Office applications is required.
Knowledge and Skills
Excellent communication, public speaking, and conflict resolution skills. Must work well with a diverse group of people. Strong organization and supervisory experience necessary. Exercises good judgment when dealing with the public, volunteers, employee issues, animal-related concerns, and confidential information. Knowledge of volunteer management software and best practices for managing volunteer analytics and quantifying volunteer contributions is preferred. Animal handling skills preferred; training is provided. Must be willing to support and communicate HSBV euthanasia policies and decisions.
Mental, Physical, and Communication Demands
Requires working alone and with minimal supervision. Must be self-motivated. Requires working under pressure with public audience. Requires patience and tact when working with difficult, emotional, or angry people. Requires the ability to create detailed and correct written materials. Requires alertness and great attention to detail with animal handling and human relations. Requires speaking and writing effectively and clearly in a professional manner individually and in groups. Requires computer proficiency in word processing, spreadsheets, email, and multiple software programs. Requires ability to assess needs of services and assign resources to meet those needs. Requires handling people and animals in a pleasant, courteous, and professional manner.
Working Conditions
Work is performed in an animal kennel environment and a shared office environment. Regular exposure to animals; potentially subject to animal bites and scratches, zoonotic diseases, and cleaning agents. Frequent walking, standing, bending, lifting, and squatting. Occasional need to climb or balance, kneel, crouch, or crawl. Daily lifting up to 10 pounds and occasional lifting of up to 40 pounds. Required to sit at a desk and use the computer keyboard for most work shifts. Occasionally required to participate in animal care and kennel cleaning efforts to support the shelter department, employees, and volunteers.
What We Offer:
The anticipated pay range for this position is $52k - $60k earned annually. This range is the Humane Society of Boulder Valley's estimate of this position and compensation will be based on factors including by not limited to the depth and extent of relevant experience, education, and additional training/certification for preferred skills. Also included in the compensation package:
Bachelor’s degree from accredited four-year college and minimum of two years of supervisory, volunteer management, or human resource experience. We will also consider any combination of education, training, and experience that demonstrates the ability to perform the duties of the position. Two years’ experience working with the public is preferred. Proficiency in Microsoft Office applications is required.
Knowledge and Skills
Excellent communication, public speaking, and conflict resolution skills. Must work well with a diverse group of people. Strong organization and supervisory experience necessary. Exercises good judgment when dealing with the public, volunteers, employee issues, animal-related concerns, and confidential information. Knowledge of volunteer management software and best practices for managing volunteer analytics and quantifying volunteer contributions is preferred. Animal handling skills preferred; training is provided. Must be willing to support and communicate HSBV euthanasia policies and decisions.
Mental, Physical, and Communication Demands
Requires working alone and with minimal supervision. Must be self-motivated. Requires working under pressure with public audience. Requires patience and tact when working with difficult, emotional, or angry people. Requires the ability to create detailed and correct written materials. Requires alertness and great attention to detail with animal handling and human relations. Requires speaking and writing effectively and clearly in a professional manner individually and in groups. Requires computer proficiency in word processing, spreadsheets, email, and multiple software programs. Requires ability to assess needs of services and assign resources to meet those needs. Requires handling people and animals in a pleasant, courteous, and professional manner.
Working Conditions
Work is performed in an animal kennel environment and a shared office environment. Regular exposure to animals; potentially subject to animal bites and scratches, zoonotic diseases, and cleaning agents. Frequent walking, standing, bending, lifting, and squatting. Occasional need to climb or balance, kneel, crouch, or crawl. Daily lifting up to 10 pounds and occasional lifting of up to 40 pounds. Required to sit at a desk and use the computer keyboard for most work shifts. Occasionally required to participate in animal care and kennel cleaning efforts to support the shelter department, employees, and volunteers.
What We Offer:
The anticipated pay range for this position is $52k - $60k earned annually. This range is the Humane Society of Boulder Valley's estimate of this position and compensation will be based on factors including by not limited to the depth and extent of relevant experience, education, and additional training/certification for preferred skills. Also included in the compensation package:
- Paid time off
- Health insurance
- Dental and vision plans
- Accident insurance
- Life insurance
- Disability insurance
- Flexible spending accounts for health care and dependent care expenses
- Health Savings Account depending on benefit election
- Retirement plan options with discretionary employer match
- Employee assistance program (EAP)
- Additional compensation for the ability to translate for our Spanish-speaking clientele
- Scholarship program (after meeting minimum service requirements)
- Discounts on adoptions, pet food, pet supplies, veterinary care, and training services
- Complimentary pet boarding benefit
- Managers are eligible to apply for a two-week paid sabbatical leave after five years of continuous full-time service.
About the Humane Society of Boulder Valley (HSBV)
The Humane Society of Boulder Valley is a community-supported, open-door facility that provides shelter, medical care, and behavioral rehabilitation to almost 5,000 animals annually. Its programs are inspired by its mission to protect and enhance the lives of companion animals by promoting healthy relationships between pets and people. Since its inception in 1902, the Humane Society of Boulder Valley has become one of the most recognized nonprofit organizations in the community and a national leader in animal welfare.
The Humane Society of Boulder Valley offers equal employment opportunities to all qualified applicants and employees without regard to an individual's race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, disability, genetic information, ancestry, military status, or any other status protected by federal, state, or local laws.
A pre-employment background check and drug screen are required for employment candidates.
The Humane Society of Boulder Valley is a community-supported, open-door facility that provides shelter, medical care, and behavioral rehabilitation to almost 5,000 animals annually. Its programs are inspired by its mission to protect and enhance the lives of companion animals by promoting healthy relationships between pets and people. Since its inception in 1902, the Humane Society of Boulder Valley has become one of the most recognized nonprofit organizations in the community and a national leader in animal welfare.
The Humane Society of Boulder Valley offers equal employment opportunities to all qualified applicants and employees without regard to an individual's race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, disability, genetic information, ancestry, military status, or any other status protected by federal, state, or local laws.
A pre-employment background check and drug screen are required for employment candidates.
Job Summary
JOB TYPE
Volunteer
INDUSTRY
Civic & Environmental Advocacy
SALARY
$78k-100k (estimate)
POST DATE
04/16/2024
EXPIRATION DATE
06/14/2024
WEBSITE
potl2015.org
HEADQUARTERS
BOULDER, CO
SIZE
25 - 50
FOUNDED
1902
TYPE
Private
CEO
LISA PEDERSEN
REVENUE
$5M - $10M
INDUSTRY
Civic & Environmental Advocacy
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The job skills required for Volunteer Services Manager include Volunteer Management, Leadership, Scheduling, Collaboration, Microsoft Office, Animal Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Volunteer Services Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Volunteer Services Manager. Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for Volunteer Services Manager positions, which can be used as a reference in future career path planning. As a Volunteer Services Manager, it can be promoted into senior positions as a Top Community Development Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Volunteer Services Manager. You can explore the career advancement for a Volunteer Services Manager below and select your interested title to get hiring information.
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