15 Patient Services Representative Jobs in Boulder, CO
Boulder Community Hospital Health System is Hiring a Patient Services Representative Near Boulder, CO
Patient Services Representative
Boulder Community Health, Boulder, CO 80303
$20.06- $30.09 an hour - Half Time, 20 hours/week. Days.
Boulder Community Health is seeking a Patient Services Rep who serves as a liaison between patients, families, hospital and medical staff. You will be responsible for the initial screening/triaging of patient or family concerns and complaints. Performs daily rounding in an ongoing effort to identify patient concerns in real time. Assists with data collection and entry for Patient Services. Coordinates with patient safety and risk on grievance process.
Benefits:
Health insurance, including a FREE employee-only option
Dental and Vision insurance
BCH paid Life Insurance; Spouse and Dependent Life Insurance plans
Short-term and Long-term disability coverage
Health and Dependent Care Flexible Spending Accounts
Retirement plan with BCH matching contributions, and discretionary lump sum contribution
Paid Time Off
Education assistance program
Voluntary Wellness programs, to include biometrics, wellness team challenges, and much more
Staff Support Initiatives such as Sound Baths, Meditation, Massages, and Reiki
Free one-on-one retirement planning sessions
Employee Assistance Program offering 8 free, confidential counseling sessions for you and your family
Qualifications
Mediation and/or Dispute Resolution Training and Experience (preferred)
LPN training and/or Bachelors Degree in related field (preferred)
2-4 years of professional clinical or non-clinical healthcare experience preferred.
Previous experience in Patient Customer Service preferred.
Responsibilities
Promotes excellence in customer service.
Routinely seeks perceptions about quality from all of our customers and follows through to settle issues of clinical care and communication across the continuum.
Routinely visits patients throughout the hospital to offer support, explore patient issues and represent the hospital to patients to insure patient satisfaction with services.
Provides feedback directly to area leaders regarding patient issues and promotes resolution of these issues.
Interfaces with Managers and Clinical Team Leaders regarding patient issues and promotes resolution of these issues.
Triage and investigate inquires and complaints about charges, costs, insurance processing that is not directly related to care concerns or patient safety & occurrences
Assisting patients in understanding charges, billing and account processing
Assist with referrals to financial counselors/screening for financial services as indicated
About Boulder Community Health and Boulder, Colorado
Boulder Community Health's vision is partnering to create and care for the healthiest community in the nation. We are a community owned-and-operated nonprofit health system dedicated to providing local access to high-quality medical care to our community in Boulder and surrounding areas.
We are known across Colorado for our clinical excellence in heart care, neurosurgery, stroke care, orthopedics and cancer care. We're proud of our tradition of being an early adopter of new technologies and medical techniques that improve care for our patients. We are a Certified Level II Trauma Center with numerous awards and recognition including the 2023 Healthgrades Outstanding Patient Experience Award, 2022 Best Hospitals for Maternity Care from Leapfrog, Money Magazine and Newsweek and Boulder Weekly's 2022 Best Hospital.
Nestled in the foothills of the Rocky Mountains, living and working in Boulder means enjoying the outdoors and natural beauty, bringing a fresh perspective to healthcare practice.
As an employee at Boulder Community Health, you will enjoy working in state-of-the-art facilities with competitive compensation and benefits, including health/dental/life, tuition reimbursement and an on-site fitness center. You also have access to an incredible Employee Wellness and Support program, employee activities, discounts and more!
EOE/Affirmative Action/Drug-free workplace.
BCH will never conduct interviews or ask for employment documents via text.
This position has no close date. Applications will be accepted until the position is filled.
This position is an internal opening and will close in 3 days. Applications will be accepted until the closing date.
Employment Type: Half time Shift: Days - other Hours: To be determined with manager and departmentJob Summary
Other
$36k-44k (estimate)
04/09/2024
06/08/2024
The job skills required for Patient Services Representative include Customer Service, Initiative, Life Insurance, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Services Representative positions, which can be used as a reference in future career path planning. As a Patient Services Representative, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative. You can explore the career advancement for a Patient Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Services Representative job description and responsibilities
The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat
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Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.
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Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
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Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.
12/16/2021: Fort Wayne, IN
This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.
02/11/2022: Troy, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Services Representative jobs
Representatives must use quality customer service techniques to ensure patient needs are met.
01/25/2022: Johnstown, PA
Some patient services representative roles require additional training.
12/23/2021: Lebanon, PA
Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.
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Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.
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Must exercise empathy and respect to provide excellent customer service for patients.
12/21/2021: Omaha, NE
Step 3: View the best colleges and universities for Patient Services Representative.
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