Job Title:
Account Manager
Job Category:
Sales
Department/Group:
Brookfield, CT US
Job Code/ Req#:Location:
Brookfield, CT
Travel Required:
Yes (minimum of 30%)
Level/Salary Range:
75,000 – 120,000 USD
Position Type:
Full Time
HR Contact:
Robin Allen
Date Posted:Will Train Applicant(s):
Basic product &

ERP training only
Posting Expires:Applications Accepted By:
Email: robin@hqpack.us
Job Description
Roles and Responsibilities

The account manager’s primary responsibilities include developing and maintaining long-term relationships with a portfolio of clients and new prospects. Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our packaging solutions and services according to our customers’ needs and requirements. The account manager will be primarily responsible for the managing and development of client accounts while finding new business opportunities within the US East Region.

• Act as the primary point of contact to build long-term relationships with customers
• Develop and maintain current product knowledge
• Prepare presentations, proposals and sales contracts
• Present and sell company products and services to current customers and prospective customers
• Forecast and track key account metrics
• Responsible for keeping current clients satisfied and delivering exceptional client service
• Identify potential client issues and help support internal/external stakeholders in resolving client issues
• Create and develop sales strategies / roadmap to increase customer base
• Communicate the progress of bi-weekly, monthly, quarterly, and annual initiatives to internal/external stakeholders
• Monitor and analyze customer’s usage of our products
• Work with the customer service rep to onboard and integrate new clients and developing existing client relationships
• Liaise between the customer and internal teams
• Travel to customer sites (minimum of 30% of working hours)

Qualifications and Educational Requirements

• Minimum 3 years of experience as an Account Manager, Key Account Manager, or relevant role.
• An exceptional level of motivation, desire, and competitiveness; driven to provide the best client focused solutions.
• Ability to manage multiple tasks/projects at the same time, while effectively managing their time and maintaining sharp attention to detail
• Strong analytical skills and the ability to effectively present and/or communicate information and respond to questions from groups of managers (DMU’s), colleagues, and customers
• Sales or business development experience with any of the following highly preferred
• Industrial, transport, or export packaging services
• Custom built to print packaging
• Cleanroom packaging
• Third-Party Packaging and/or Contract Packaging Services
• Knowledge the Semiconductor, Optics, Photonics, or Aerospace markets

BENEFITS:

Medical, Dental, Vision and Life Insurance

Vacation, Sick Leave, and Holiday Pay

401k (Eligible after 6 months of employment)

Reviewed By:

Ryan Healy

Date:

10/24/23

Approved By:

Date:

Last Updated By:

Date/Time:

Job Type: Full-time

Pay: $75,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Travel requirement:

• Travel

Work Location: In person