At Houston Methodist, the Information Technology (IT) Data Analyst position is responsible for analysis, functional documentation, configuration, maintenance, testing, and support for business intelligence and analytics applications through upgrades, new releases, and optimization implementations. This position utilizes critical thinking, attention to detail, and effective communication skills. The IT Data Analyst position works collaboratively with teams and to consult with business area leads and analyze issues to generate solution recommendations. This position communicates effectively with technical and non-technical audiences and utilizes subject matter expertise in business intelligence (BI) with experience in business, healthcare and technology projects. The IT Data Analyst position actively supports, develops and advances Houston Methodist's Business Intelligence applications. This position participates in requirements gathering sessions to understand and document complex business needs, monitors development progress, conducts quality assurance exercises, ensures deliverables are met, and manages expectations.

This IT Data Analyst position falls under our IT Analytics department and will have a focus on data governance. This role will help to maintain and optimize search capabilities of the analytics catalog and associated metadata records through partnerships with application teams and analytics hubs. Development and maintenance of inventory in the enterprise information maps is also needed. The IT Data Analyst will work with members of the data governance team to develop and support data/analytics requests and prioritization processes including triage as needed. Educational materials will be developed to support operations ability to search for or identify data assets. In addition, the IT Data analyst will facilitate the development and implementation of data quality standards, data protection standards and adoption requirements across the enterprise.

The following are highly preferred for this position:

• Knowledge of data governance practices, business technology issues related to management of enterprise information assets and approaches related to data protection
• Familiarity with enterprise data/analytics platforms such as Microsoft SQL Server, SAP Business Objects Webi, Tableau and Power BI.
• Familiarity with Data Governance Tools like Collibra
• Previous experience helping an organization develop a strategy for collecting and using data

PEOPLE ESSENTIAL FUNCTIONS

• Communicates (oral and written) effectively with customers, vendors, colleagues, and management about services, contact information, system availability, and information.

• Partners with customers to gather requirements using various methods such as Agile and RAD design and development in conjunction with developers to document business case/ scope/ plan, business/functional requirements; including specifications for package solutions, and/or software development.

• Implements projects, performs development, testing and resolves issues with customers and vendors, making changes and corrections as needed; and coordinating communication of changes to customers.

• Assists more senior team members with user education of business intelligence applications and helps ensure access to data with the goal of reduced reliance on technical specialists in order to obtain data.

SERVICE ESSENTIAL FUNCTIONS

• Gathers and documents requirements, business rules, source to target mapping, metadata capture and decomposes high-level business and user requirements into complete, concise and consistent functional requirements suitable for use by the developer.

• Assists in the design and development of reports, dashboards, and user presentations using Business Intelligence tools including Oracle BI, SAP Business Objects, Epic Caboodle, Tableau and Epic Slicer Dicer.

• Assists with messaging to customers and management on plans for issue resolution, status updates and their effect on the department to customers. Partners with the Project Management Office to support all phases of project implementation.

• Participates in managing and resolving major system outages, disaster management and change control.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Ensures all reported data and information are accurate, consistent, relevant and timely.

• Maintains the quality and integrity of data collected for decision making and works with the other areas of the organization to ensure consistent reporting of information.

• Performs required quality and profiling activities on the data to ensure information delivered from BI solutions is defect free and of high quality. Develops detailed system test plans, execute system test cases and provide issue tracking and consolidation. Participates in a coordinated User Acceptance Test (UAT) effort.

FINANCE ESSENTIAL FUNCTIONS

• Practices good time management, good assessment in professional decision making, and management reporting skills to recommend problem resolution, technical analyses, costs and resource estimates, work plans, workflow documentation, and progress reports on assigned projects.

• Helps minimize excess cost(s) by assisting and recommending solutions in achieving organizational objectives.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Proposes solutions to facilitate constructive discussion and fosters an environment that encourages innovation, continuous improvement and growth within the team to arrive at the most optimal solution.

• Uses internal and external resources to stay up to date with new Analytics technologies and trends.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• Bachelor's degree in Computer Science, Business Administration, Health Administration, or related discipline

WORK EXPERIENCE

• Three years experience as business analyst on Business Intelligence projects performing requirement gathering and documentation including working with information technology teams on development projects using Business Intelligence tools and technologies such as Microsoft SQL Server, SAP Business objects, Oracle BI, EPIC Caboodle, EPIC SlicerDicer and Tableau

• Experience in the healthcare industry preferred

• Experience integrating new and existing clinical database environments preferred