139 Front Desk Supervisor Jobs in Chicago, IL
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Homewood Suites by Hilton and Hilton Garden Inn Chicago Downtown South Loop is Hiring a Front Desk Supervisor Near Chicago, IL
Job Summary
Essential Duties and Responsibilities
- Manage and resolve all guest complaints in a professional and courteous manner.
- Oversees front office/front desk operations during the overnight shift while providing excellent guest services.
- Process guest check-outs and handle monetary transactions.
- Audits, balances, and reports on the various areas of the hotel (e.g., food and beverage, rooms, front desk, gift shop, etc.)
- Performs duties as Manager on Duty during overnight shift or shifts as scheduled.
- Performs duties of the Front Desk Agent as scheduled.
- Register arriving guests and assigns rooms.
- Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
- Enter same day reservations and future reservations, when necessary, know cancellation procedures.
- Maintain an inventory of vacancies, reservations and room assignments.
- Verify all account postings and balances.
- Report any unusual occurrences or requests to the manager or assistant manager.
- Use persuasive selling techniques to sell rooms and to promote services of the hotel.
- Knowledgeable of room locations, types of rooms available, and room rates
- Performs other duties as assigned.
Qualifications
Education/Experience
Language Skills
Mathematical Skills
Reasoning Ability
Computer Skills
Other
Source: Hospitality Online
Job Summary
Full Time
$34k-47k (estimate)
02/01/2023
05/03/2024
The job skills required for Front Desk Supervisor include Front Office, Housekeeping, Cash Handling, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
02/13/2022: Stockton, CA
The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.
02/04/2022: Providence, RI
They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.
12/22/2021: Paramus, NJ
Provides technical support to front desk and housekeeping staff when needed.
01/04/2022: Tucson, AZ
Prepare monthly reports and budget for front office department.
01/05/2022: Madison, WI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
02/10/2022: Clarksville, TN
Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
12/30/2021: Dayton, OH
Provides effective sales effort at Front Desk to maximize room revenue.
02/13/2022: Olympia, WA
Maintains safe working conditions within department and Hotel.
12/13/2021: Lincoln, NE
Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.
02/05/2022: Bangor, ME
Step 3: View the best colleges and universities for Front Desk Supervisor.
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