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HomeServe is a Great Place to Work, and while we’re biased, we’re not just saying that. We’re proud to have been certified as a Great place to Work the last three years. What does HomeServe do and what makes it so great? Well, we’re glad you asked!
We put people at the heart of everything we do. That’s priority number one for all of us. For the 4.7 million Customers we serve, that means being there when they have an emergency home repair need, such as getting their a/c working, clearing their clogged pipes, or fixing broken electrical systems. With over 1,000 municipal and utility Partners, that means providing their customers with access to affordable home repair plans, making it easier, faster and less expensive to have their home repair needs met. And for the more than 2,500 People working alongside us, it means fostering a rewarding, inclusive and challenging career experience that we think is second to none. At HomeServe, everyone is welcome. We know that having diverse teams has a positive impact on our work and ultimately helps us better serve our customers.
Position Overview:
In this highly visible and demanding role the Regional Operations Manager (ROM) for our Southwest Region will be responsible for managing a world class contractor network to deliver superior customer service on a 24/7 basis for residential plumbing, electrical and HVAC repairs. The ROM will help achieve corporate financial and customer service objectives by effectively managing contractor performance, actively participate in recruiting qualified contractors and training contractors on the “HomeServe Way”. In addition, the ROM will take the lead role in rate negotiation, strategic job cost management and work in conjunction with the contractor recruitment team to ensure proper coverage within their geographic territory to meet or exceed HomeServe quality standards. Furthermore, the ROM as a repair management subject matter expert, will work collaboratively with business development and account management to enhance the HomeServe product line and solidify our affinity partner relationships.
Although the position is home based, it will require frequent travel across the assigned region and will require spending time at our corporate offices located in Chattanooga, TN and Norwalk, CT.
Essential Functions & Responsibilities:
Job Requirements:
In Return, We Offer:
Base Salary Range: 95k-110k
Annual Bonus Potential: 20%
HomeServe USA is an equal opportunity employer.
#LI-PA1
Full Time
$93k-115k (estimate)
01/07/2024
05/28/2024
homeservepro.com
<25
The job skills required for Regional Operations Manager include Customer Service, Communicates Effectively, Written Communication, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Regional Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Regional Operations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Regional Operations Manager positions, which can be used as a reference in future career path planning. As a Regional Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Regional Operations Manager. You can explore the career advancement for a Regional Operations Manager below and select your interested title to get hiring information.
If you are interested in becoming a Regional Operations Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Regional Operations Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Regional Operations Manager job description and responsibilities
Maintain compliance with all applicable laws and regulations to achieve satisfactory procedural and compliance audits and examinations of branch operations.
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General managers of operations are employed to oversee the overall operations of businesses.
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District managers oversee the operations of a group of stores or areas covered by the assigned district.
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The regional manager receives updates on performance for all groups or locations working within their region, meets with location managers and sets policies for the branches they oversee.
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Accomplish operations and organization mission by completing related results as needed.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Regional Operations Manager jobs
Those Regional Operation Managers who do attend college, typically earn either Business degrees or Management degrees.
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As a Regional Director of Operations, there are several pieces of credentialing that will need to be kept current.
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Depending on regional location, census, and previous experience, salaries for this role can vary greatly.
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The experienced operations manager will ensure safe and efficient operations.
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Program or operations management experience working cross-functionally and delivering project plans.
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Step 3: View the best colleges and universities for Regional Operations Manager.