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Job Overview:
We are seeking a highly organized and dynamic Tours Manager to join our team. As a Tours Manager, you will be responsible for coordinating and organizing tours. Their main goal is to ensure the tour operates smoothly, and that the tourists have a memorable, enjoyable, and safe travel experience.
Responsibilities:
- Ensuring the safety and satisfaction of all guests and resolving any conflicts or issues that arise during the tour.
- Overseeing the financial aspects of the tour, including giftingexpenses tracking.
- Maintaining a strong professional relationship with vendors and internal departments.
- Manage tour staff and coordinate their schedules.
- Ensure all guests have a positive and memorable experience.
- Handle all logistics and operational details of the tour.
- Communicate effectively with staff, vendors, and guests.
- Adhere to all company policies and regulations.
Qualifications:
- Proven work experience as a Tour Manager or similar role.
- Excellent problem-solving and leadership skills.
- Strong organizational and planning skills.
- Ability to handle stressful situations with grace and professionalism.
- Knowledge of budgeting, bookkeeping, and reporting.
- Proficiency in MS Office and tour management software.
- Excellent communication and negotiation skills.
- Availability to travel as needed.
- A relevant certification or degree in Tourism or Hospitality is preferred.
Job Type: Full-time
Pay: $60,000.00 per year
Benefits:
Schedule:
Work Location: In person
Full Time
$45k-60k (estimate)
04/28/2024
08/24/2024