Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies for 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities

As a Property Manager with Hines, you will provide day-to-day operations management of the property while emphasizing positive response to concerns of tenants and meet the investment objectives of the owner. Responsibilities include, but are not limited to: 

• Develop and maintain ethical, professional, and courteous relations with contractors and tenants.
• Manage and develop all property personnel.
• Train, mentor, and continually develop Assistant Property Managers.
• Negotiate contracts and supervise all contractor services related to the physical operation of the property.
• Manage all fiscal activities of the property and maintain full P&L responsibility.
• Develop, implement, and maintain a marketing and leasing strategy for both current and prospective tenants and collaborate with asset managers or owners to meet performance objectives.
• Serve as primary contact with owner and prepare special ownership reports as needed.
• Display in depth knowledge of building mechanical systems and collaborate with Chief Engineer on stationary engineering initiatives.
• Direct all emergency procedures including but not limited to:
  • Establish and execute emergency plans and practice drills
  • Monitor emergency equipment
  • Lead and/or assist with evacuations, bomb searches and life safety alarms as deemed reasonable and prudent
  • Act as fire/life safety director while assisting emergency authorities and response teams
• Ensure all government, industry, and company required programs are instituted and maintained within the property.
• Provide support to development group including, but not limited to: owner relations, quality control during construction, program development and building start-up.
• Represent Hines in selected business, community, and industry organizations (BOMA, ULI, CREN, CREW) and groups.
• Comply with all company and regional policies.

Qualifications

Minimum Requirements include:

• Bachelor’s degree in business administration or related field from an accredited institution.

• Two or more years of related management experience.

• P&L responsibility and budgetary experience.

• Successful completion of the Hines Property Management Program Training or equivalent real estate knowledge.

• Interact with employees, visitors and contractors with poise and diplomacy.

• Provide leadership to all property personnel.

• Maintain a calm demeanor in emergencies.

• Knowledge of ESG plans and processes

• Working Knowledge of smart buildings and or new technology innovations in Commercial Real Estate.

• Compose business letters, expositions, summaries, and reports, using proper format, punctuation, grammar, diction, and style.

• Speak before an audience with confidence, using appropriate communication skills/style.

• Demonstrate strong initiative and customer service orientation.

• Establish and maintain a cooperative working atmosphere among staff.

• Exchange ideas, information, and opinions with others to formulate policies and programs and/or arrive jointly at decisions, conclusions, or solutions.

• Perform numerical and financial calculations.

• Analyze and interpret various types of data in order to draw conclusions and solve problems.

• Demonstrate proficiency in Microsoft Office software.

• Knowledge of ESG plans and processes.

• Knowledge about new innovations in Property Technology.

• Work indoors approximately 95% of the time and outdoors 5% of the time.

• Use olfactory, auditory, and visual senses to inspect building and detect emergency alarms.

• On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings.

• Ability to lift up to 25lbs.

• Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters.

• Transfer properties and work overtime as business needs deem appropriate.

Closing

Hines is a global real estate investment, development and property manager. The firm was founded by Gerald D. Hines in 1957 and now operates in 30 countries. We manage a $93.2B¹ portfolio of high-performing assets across residential, logistics, retail, office and mixed-use strategies. Our local teams serve 857 properties totaling over 270 million square feet globally. We are committed to a net zero carbon target by 2040 without buying offsets. To learn more about Hines, visit www.hines.com and follow @Hines on social media. ¹Includes both the global Hines organization as well as RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.

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