Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies for 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities

As a Director - Investor Services with Hines, you will be part of the global Investor Services team, within the Hines Investment Management platform. You will manage a team providing sales support to the Hines Private Wealth Solutions (PWS) business. Working closely with the PWS internal and external sales teams, you will be responsible for providing expertise and resources related to the investment offerings and processes while supporting sales growth through financial intermediaries in the RIA, Wire/Bank, Broker-dealer, and Family Office/HNW channels. This person will report to the Managing Director, Investor Services, with dotted line reporting responsibilities to the Global Head of Private Wealth Solutions. 

• Lead and mentor a team of 4-6 individuals focused on sales enablement functions for the PWS business, providing guidance, support, and development opportunities
• Collaborate with sales leadership to understand their needs, challenges, and opportunities, and tailor processes and tools to provide solutions accordingly
• Support capital raising efforts by managing and coordinating sales process optimization including sales technology rollouts, new products, and tactical content
• Continual improvement of PWS sales enablement, including training and support
• Create and curate sales content, tools, and resources to empower sales team throughout the sales cycle
• Closely partner with marketing, fund management, and operations teams to ensure alignment of messaging, positioning, and processes to support sales efforts
• Analyze sales performance metrics, identify areas for improvement, and develop data-driven recommendations to enhance sales effectiveness
• Demonstrate superior project management skills, liaising with individuals across the organization and adhering to deadlines, frequently managing multiple projects at one-time, all in support of fundraising endeavors
• Stay informed about industry trends, best practices, and emerging technologies, and incorporate relevant insights into strategies and initiatives

Qualifications

Minimum Requirements include: 

• Bachelor’s degree from an accredited institution required; MBA preferred
• Must hold a Series 7 and 63 license
• Excellent written and verbal communication skills
• Proactive, can-do, problem solver attitude
• Ability to manage multiple priorities concurrently in a deadline-drive environment
• Strong collaboration skills, evidenced by a team player mindset
• Evidence of high attention to detail
• Adept at managing people, fostering an environment conducive to learning and growth
• Advanced proficiency with MS PowerPoint, Excel, and Word
• Experience with sales support and lead generation technology solutions, including CRM systems, content management software, etc; Salesforce and Seismic experience is a plus
• Willingness to quickly learn new software/technology platforms
• Compensation - New York: $165,000 - $200,000; Houston: will be based on experience

Closing

Hines is a global real estate investment, development and property manager. The firm was founded by Gerald D. Hines in 1957 and now operates in 30 countries. We manage a $93.2B¹ portfolio of high-performing assets across residential, logistics, retail, office and mixed-use strategies. Our local teams serve 857 properties totaling over 270 million square feet globally. We are committed to a net zero carbon target by 2040 without buying offsets. To learn more about Hines, visit www.hines.com and follow @Hines on social media. ¹Includes both the global Hines organization as well as RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.

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