Principal Responsibilities. Meet with patients and review bills and explain outstanding balance. Understand Explanation of Benefits and be able to communicate with patient/Guarantor. Thoroughly review all notes in patient accounts for potential insurance benefit eligibility. Request necessary documents from client to perform insurance billing. Contact patients when additional information is required to complete billing. Provide thorough, efficien...
The functions described in this position will be responsible to ensure that healthcare accounts assigned from the client are billed and paid both accurately and prompt. These functions are performed by applicable laws and regulations and GetixHealth’s, policies and procedures. The Customer Service Lead oversees the day-to-day Early Out operations of teams involved in Customer Service follow up for select client group(s). Position Responsibilities...
POSITION RESPONSIBILITIES: This entails assigning day-to-day tasks and guiding teams through issue. escalations and client interactions, as well as meeting with clients directly to cultivate long-term relationships. Within the assigned portfolio of clients, the CSD is also responsible for contract renewals, identifying new. growth opportunities, and securing add-on business through service solution sales. Manage client relationship & serve as sen...
POSITION RESPONSIBILITIES. Perform assessments of third-party service providers to identify potential security and privacy risks and to. ensure that our vendors comply with relevant internal policies and regulations. Participate in internal assessments at planned intervals and on an ad hoc basis to evaluate and validate the. design and operational effectiveness of security policies, standards, and internal controls to help reduce. risk in the com...
Position Responsibilities. Monitors call flows to ensure inbound and outbound calls are routing properly. Proactively notifies management of any changes in call patterns and volumes. Creates call trend reports, graphs and analyses and submits to management. Reports call stats to business unit management throughout the day and at month end. Creates and posts accurate schedules in a timely manner to best accommodate call volumes. Makes recommendati...
Principal Responsibilities. Follow-up with insurance companies on billed claims regarding claim status and resolution of payments in a timely manner. Thoroughly review all notes in patient accounts for potential insurance benefit eligibility. Access client systems to determine insurance eligibility and filing status in order to prepare claims for billing. Request necessary documents from client to perform insurance billing. Responsible for accura...
Position Responsibilities. Medical Collections. Responding to telephone inquiries (inbound/outbound), utilizing standard procedures and scripts. Gathering information, performing research and resolving customer inquiries. Communicate appropriate options for resolution in a timely manner. Inform customers/patients about services available, and assess their needs. Schedule work to ensure accurate phone coverage, prioritize calls and escalate as req...
The functions described in this position will be responsible to ensure that healthcare accounts assigned from the client are billed and paid both accurately and prompt. These functions are performed by applicable laws and regulations and GetixHealth’s, policies and procedures. The Customer Service Lead oversees the day-to-day Early Out operations of teams involved in Customer Service follow up for select client group(s). position responsibilities...
