169 Front Office Manager Jobs in St. Louis, MO
Hilton Brand Hotel is Hiring a Front Office Manager Near St. Louis, MO
Overview: We are seeking a highly organized and customer-focused individual to join our team as a Front Office Manager. As the Front Office Manager, you will be responsible for ensuring the smooth operation of the front desk and providing exceptional guest services. If you have a passion for hospitality management and excellent customer service skills, we would love to hear from you. Duties: - Manage front desk operations, including check-in, check-out, and guest inquiries - Provide excellent customer service to guests, ensuring their needs are met and any issues are resolved promptly - Oversee the night audit process and ensure accuracy of financial transactions - Train and supervise front desk staff to ensure high-quality service delivery - Maintain an organized and efficient front desk area - Handle guest complaints or concerns in a professional manner - Assist with reservations and room assignments as needed - Coordinate with other departments to ensure smooth operations and guest satisfaction - Utilize phone systems and other communication tools effectively Qualifications: - Previous experience in a front office or guest services role is required - Strong customer service skills with a friendly and approachable demeanor - Excellent communication skills, both verbal and written - Proficiency in phone etiquette and handling guest inquiries - Knowledge of hotel management systems is preferred - Ability to multitask and prioritize tasks in a fast-paced environment - Strong attention to detail and problem-solving abilities - Multilingual skills are a plus We offer competitive pay based on experience and qualifications. This is a full-time position with opportunities for career growth within our organization. If you are passionate about providing exceptional guest experiences and have the necessary qualifications, we invite you to apply for the role of Front Office Manager.
Job Type: Full-time
Pay: From $19.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overnight shift
Work setting:
- In-person
Ability to Relocate:
- St. Louis, MO: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$47k-66k (estimate)
03/29/2024
05/28/2024
The job skills required for Front Office Manager include Front Office, Guest Service, Customer Service, Communication Skills, Problem Solving, Service Quality, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Office Manager positions, which can be used as a reference in future career path planning. As a Front Office Manager, it can be promoted into senior positions as a General Manager - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Manager. You can explore the career advancement for a Front Office Manager below and select your interested title to get hiring information.
If you are interested in becoming a Front Office Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Manager job description and responsibilities
Upholds the hotel's commitment to hospitality. Prepare performance reports related to front office. Maximize room revenue and occupancy by reviewing status daily.
01/10/2022: Modesto, CA
Maintain required pars of all front office and stationary supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office log book and Guest feedback forms on a daily basis. Maintain an organized and comprehensi
02/14/2022: Saint Cloud, MN
Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.
01/07/2022: Helena, MT
The front office manager may also be asked to do minimal accounts payable and receivables work and payroll.
01/29/2022: Manchester, NH
Responsible for the training of new front office employees, ensuring they provide excellent guest services and enforce hotel policies.
12/23/2021: Cedar Rapids, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Manager jobs
According to resumes from both Front Office Managers and Service Department Managers, some of the skills necessary to complete the responsibilities of each role are similar.
02/19/2022: Knoxville, TN
New York and Chicago are two cities where graduates are often find employment opportunities for front office manager positions.
01/26/2022: Pascagoula, MS
Someone who wants to become a front office manager will need both office and people skills.
01/26/2022: Parkersburg, WV
Diego’s positive disposition and socializing skills make him appropriate for his current role as the Front Office Manager.
01/25/2022: Juneau, AK
Someone who wants to become a front office manager will need both office and people skills.
02/27/2022: Mesa, AZ
Step 3: View the best colleges and universities for Front Office Manager.
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