Description. DUTIES AND RESPONSIBILITIES. Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Take responsibility for and inform management of hazardous situations, emergencies or threats to the security of guests, associates or hotel assets. Complete work orders such as replacing ceiling titles, filters, light bulbs, patching vinyl, painting, repairs to pipe lines, ...
Description. Responsible for performing hotel security functions, including but not limited to : fire prevention, safety, investigation, and resolution of guest and employee complaints regarding safety and security matters and is directly responsible for the operation, performance, and evaluation of other officers assigned to his / her shift. Ability to understand and execute all safety and emergency procedures, (for example fire, crowd control, ...
Description. Work Environment. The person in this role works mostly in a service environment, with some office time reserved for administrative tasks. Physical Demands. The person in this role may be exerting up to 50 pounds of force occasionally, and / or 20 pounds of force frequently. The person in this role may be carrying, lifting or pulling items weighing up to 50lbs and pushing and / or pulling approximately 200lbs. The person in this role ...
Description. Work Environment. Must be able work in a fast-paced environment. Must be able to tolerate extreme temperatures - i.e., freezers, loading dock. Physical Demands. Ability to reach overhead and below the knees, including bending, twisting, pulling, pushing, and stooping. Climb ladders of various heights. Ability to stand entire shift. Ability to lift, push and pull up to 25 pounds. Expected Hours of Work. Hours of operation may vary bas...
Description. DUTIES AND RESPONSIBILITIES. Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Balance and audit room revenue, food and beverage revenue and telephone revenue for accuracy. assist in the preparation of all reports relevant to daily revenues. Balance and audit all room tax charges, cashier reports, and guest house accounts for accuracy. Complete and tra...
Description. Cleaning of restrooms and telephones, interior and exterior of the hotel, and maintaining adequate stock of supplies. Attend to the health club and health club locker room areas. Cleaning of all levels of the public areas and all equipment. Special projects / special cleaning details. Maintain the cleanliness of back-of-house areas. Complete additional responsibilities as assigned. Qualifications. Ability to adhere to Sonesta groomin...
Description. DUTIES AND RESPONSIBILITIES. Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and san...
Description. Essential Duties & Responsibilities. Performing a variety of quality nail treatments. Recommending treatments to guests. Consistently providing excellent customer service. Effectively communicates with Spa Director and Spa Supervisor. Ensures customer service standards are maintained at exceptional levels. Maintains a safe and sanitary work environment at all times. Selling and recommending retail to guests. Promotes self and visibil...
Description. DUTIES AND RESPONSIBILITIES. Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to post...
Description. The Laundry Attendant (LA) works with the Housekeeping Management Team to work in the commercial laundry facility. The LA's responsibilities include cleaning and storing linens in a timely, organized manner to ensure that hotel’s laundry and linen needs are met. The LA may be scheduled to clean guest rooms and public space areas in accordance with time, product and placement standards to ensure total guest satisfaction. Additional Jo...
Description. DUTIES AND RESPONSIBILITIES. Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Balance and audit room revenue, food and beverage revenue and telephone revenue for accuracy. assist in the preparation of all reports relevant to daily revenues. Balance and audit all room tax charges, cashier reports, and guest house accounts for accuracy. Complete and tra...
Description. DUTIES AND RESPONSIBILITIES. Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to post...
