POSITION: Front Office Manager

REPORTS TO: Partners

GENERAL RESPONSIBILITIES

The Manager will be responsible for day-to-day operations of the practice as well as progress towards strategic plan. This will include oversight of:

• Financial health
• Practice systems and scripting.
• Compliance
• Technology
• Procurement
• Facility management
• Training
• Staffing

EXPERIENCE REQUIREMENTS

¨ 3 years experience in full-charge management position in oral surgery office

CORE COMPETENCIES / JOB REQUIREMENTS

¨ Proficient in PC environment and related software - WinOMS

¨ Demonstrated outstanding organizational, problem-solving and situation analysis skills.

¨ Excellent written, verbal and listening communication skills.

¨ Places high priority on accuracy, timeliness and follow-through.

¨ Understanding of business and management practices.

¨ Ability to manage multiple priorities.

¨ Ability to delegate tasks and responsibilities to subordinates.

¨ Ability to manage employee resources, including hiring and termination.

¨ Excellent interpersonal skills.

¨ Must be able to work effectively in a team.

DESCRIPTION OF DUTIES

¨ Maintain corporate action plan and due dates. Work with team to achieve goals.

¨ Maintain calendar of practice compliance requirements.

¨ Communicate profitability and key performance indicators to partners.

¨ Meet with partners as needed.

¨ Assure timely patient/insurance collections.

¨ Hire, manage and terminate employees as needed for appropriate staffing.

¨ Annual performance reviews as well as interim reviews as needed for team.

¨ Work with practice consultant to evaluate practice performance, strategize training,

prioritize practice efforts,

¨ Develop practice systems to assure optimal practice performance.

¨ Supervise clinical and administrative functions and manage day-to-day operations.

¨ Lead monthly team meetings and training as needed.

¨ Meet with Team Leaders and key staff monthly to facilitate practice progress.

¨ Meet with marketing team as needed to ensure consistent, multi-faceted and timely

marketing efforts to achieve referral goals.

¨ Coordinate external training as needed.

¨ Ensure facilities meet or exceed the practice image.

¨ Ensure the team meets or exceeds the customer service goals of the practice.

¨ Other duties as assigned by the partners.

SALARY: COMMENSURATE WITH EXPERIENCE

Job Type: Full-time

Benefits:

• 401(k)
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Uniform allowance

Healthcare setting:

• Private practice

Schedule:

• Day shift
• Monday to Friday
• No weekends

Experience:

• oral surgery management: 3 years (Required)

Work Location: In person