72 Front Desk Agent Jobs in Boca Raton, FL
Hilton Boca Raton is Hiring a Front Desk Agent Near Boca Raton, FL
Job Description
- Welcome and register guests expeditiously, provide information to guests as needed, obtain identification and credit/check approval as directed by hotel policy. Verify rate and departure date. Confirm and modify information required to complete the registration process as per hotel procedures.
- Check departing guest out of the the hotel as per hotel procedures.
- Answer all guest questions accurately and resolve problems in a timely manner ensuring guest satisfaction. Authorize revenue allowances as allowed by hotel policy.
- Resolve guest problems and complaints
- Be knowledgeable of hotel and surrounding area; to sell promote rooms and seasonal hotel promotions.
- Deliver and maintain Hilton's Brand Standards.
- Applicants must possess excellent customer service and computer skills
- Applicants must be able to a flexible schedule (AMs/PMs) along with Saturdays, Sundays and Holidays
- Ideal candidate has previous OnQ and hotel experience
•Vacation, Sick and Holiday Pay
•401(k) with company match of 4%
•Medical, Dental, Vision and Life Insurance
•Short and Long Term Disability
•Critical Illness, Hospital and Accident Insurance
•Hilton Team Member Travel Discounts
•Free Uniforms, Safety Shoes and Team Member Parking
Hilton Boca Raton Suites is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to elizabeth.levin@hiltonboca.com or call 561.852.4007 to let us know the nature of your request.
Job Summary
Full Time
$27k-36k (estimate)
05/01/2024
05/14/2024
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.
