72 Front Desk Supervisor Jobs in Boca Raton, FL
Hilton Boca Raton is Hiring a Front Desk Supervisor Near Boca Raton, FL
Job Overview:
- Assisting the Front Office Manager in the day to day operations of the front desk while ensuring 100% guest satisfaction.
- Warmly welcome and register guests, to assisting with guest departures while providing prompt and courteous service.
- Ensuring the guest stay meets Hilton's Brand Standards.
- Resolving any guest issues.
- Assist with the supervision and training of the front office staff.
- Will act as MOD when required.
MUST have previous hotel front desk supervisory experience or hotel front desk experience
OnQ and Hilton experience preferred
Outstanding guest service skills; Strong hospitality skills
Ability to read, listen and communicate effectively in English, both verbally and in writing.
Must be able to work a flexible schedule of AMs and PMs
Must be able to work Saturdays, Sundays and Holidays
Neat and professional appearance
Benefits:
•Vacation, Sick and Holiday Pay
•401(k) with company match of 4%
•Medical, Dental, Vision and Life Insurance
•Short and Long Term Disability
•Critical Illness, Hospital and Accident Insurance
•Hilton Team Member Travel Discounts
•Free Uniforms, Safety Shoes and Team Member Parking
Hilton Boca Raton Suites is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to elizabeth.levin@hiltonboca.com or call 561.852.4007 to let us know the nature of your request.
Job Summary
Full Time
$40k-57k (estimate)
04/29/2024
05/13/2024
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Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
02/13/2022: Stockton, CA
The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.
02/04/2022: Providence, RI
They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.
12/22/2021: Paramus, NJ
Provides technical support to front desk and housekeeping staff when needed.
01/04/2022: Tucson, AZ
Prepare monthly reports and budget for front office department.
01/05/2022: Madison, WI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
02/10/2022: Clarksville, TN
Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
12/30/2021: Dayton, OH
Provides effective sales effort at Front Desk to maximize room revenue.
02/13/2022: Olympia, WA
Maintains safe working conditions within department and Hotel.
12/13/2021: Lincoln, NE
Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.
02/05/2022: Bangor, ME
Step 3: View the best colleges and universities for Front Desk Supervisor.
