Description

Human Resources Generalist

Location: Madison, WI
Status: Salaried exempt, non-represented, 40 hours per week full time
Supervision: No direct supervisory responsibility

Our Mission: Willy Street Co-op is different from other grocery stores. We are proud to have a socially and environmentally responsible presence and make efforts to support local community non-profits and programs that involve food, nutrition and well-being, sustainable agriculture, cooperative education and social change. We’re a group of employees who care about not only what we do but how we do it.

About the Role: As a Human Resources Generalist, you will have the opportunity to facilitate the daily functions of the Human Resources (HR) department, including hiring and interviewing of staff, administering benefits and leave, and enforcing company policies and practices. 

Who You Are: You have a feeling for people and their individual strengths, like to work independently, but also attach great importance to team collaboration and partnership. You’re excited about providing the highest level of service possible to Willy Street’s internal and external customers. You’re passionate about working in an organization that values and promotes diversity, equity and inclusion.

What You’ll Do: The HR Generalist is responsible for completing a variety of tasks across all HR functional areas, including recruitment and selection, orientation and onboarding, benefits, compensation, employee relations, HR compliance, training and development, and Human Resource Information System (HRIS) administration. You’ll collaborate with other members of the HR Team to support the following areas:

• Recruiting, interviewing, and facilitating the hiring of qualified job applicants for open positions; collaborating with directors and managers to understand skills and competencies required for openings.
• Implementing new hire orientation and employee recognition programs
• Performing routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development
• Handling employment-related inquiries from applicants, employees, and managers, referring complex and/or sensitive matters to the appropriate staff
• Developing, coordinating, and/or conducting new employee orientations or other training sessions; reviewing, tracking, and documenting compliance with mandatory and non-mandatory training and development activities
• Maintaining tracking and reporting for various HR metrics, including those related to recruitment, retention, and training
• Identifying, developing and implementing strategies and activities related to employee engagement and retention
• Processing and maintaining all personnel files and documentation while ensuring confidentiality
• Responding to and investigating issues, such as harassment, impairment, or other employee concerns
• Administering staff benefits, including notifications, enrollment, elections, education, bill reconciliation and carrier payments
• Adhering to the policies and procedures as outlined in the Collective Bargaining Agreement
• Administering FMLA, ADA, and Workers’ Compensation to ensure compliance
• Maintaining current knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
• Preparing and submitting required government reporting and participating in audits

Qualifications

What You Bring: This role requires the following education, experience, skills and abilities:

• At least one year of experience as an HR Generalist on a dedicated Human Resources team
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems
• Excellent verbal and written communication skills
• Excellent interpersonal, negotiation, and conflict resolution skills
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Demonstrated ability to organize and prioritize tasks and excellent attention to detail
• Ability to act with integrity, professionalism, and confidentiality
• Effective communication skills in English

Nice-to-Haves: It’s a bonus if you have one or more of the following:

• SHRM-CP and/or PHR certification
• Bachelor's degree in Human Resources, Business Administration, or a related field
• Previous experience working with labor unions or management contracts

What You’ll Get: Willy Street Co-op is one of Madison’s best-kept secrets in terms of a great place to work. As part of a full benefits package, we offer flexible schedules and great co-workers, along with the following:

• Amazing health insurance benefits with low deductibles and out of pocket maximums
• Employer-paid dental and life insurance benefits
• Voluntary benefit plans, including vision and disability coverage
• Paid Time Off
• 401(k) retirement plan with employer match
• Employee discount at our stores, wellness coupons, bike-to-work reimbursement, and much more!

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer
• Standing, walking, bending, and reaching
• Using hands or fingers to handle or feel
• Specific vision ability: close vision, peripheral vision, color vision, depth perception and adjust to focus
• Must be able to lift up to 15 pounds at times

Work Environment: Office setting with enclosed offices, cubicles and some meeting spaces. Moderate temperatures with noise including but not limited to computers, paging, phones, human voices, file cabinets, printers and key card beep. 

IMPORTANT DISCLAIMER NOTICE: The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or the work environment change.