Description

General Summary:

The Human Resources Generalist oversees various aspects of HR, including employee relations, performance management, policy implementation, and compliance. The primary objective will be to ensure that HR employee relations procedures and performance appraisals run smoothly and effectively, contributing to the overall success of the Goodwill SCWI. This role contributes to company performance by providing both strategic and transactional support of people and processes that help drive the attainment of business objectives. Performs HR related duties at the professional level while supporting more than one functional group.

Principal Duties & Responsibilities:

• Serve as primary employee relations contact including mediation, negotiations and internal investigations. Partner with Asset Protection and other departments as needed
• Develop strong partnerships with hiring managers and other leaders across functional units to provide effective coaching and training on employee performance, promotion and development
• Assist the HR Director and HR manager with the HR strategic initiatives, processes and/or programs related to employee onboarding and orientation to assure a positive experience for new hires and contribute to employee engagement and employee retention.
• Conduct exit interviews and analyze data to develop best practices and new initiatives that contribute to employee retention. Deploy employee engagement survey and other tools to promote employee engagement and retention efforts.
• Manage organizational performance management process including corrective action, performance appraisals, merit increases, and training of managers within HRIS
• Manage employee service recognition program and submit reports on activity and budget utilization.
• Lead organizational health and wellness initiatives and total rewards program.
• Provide updates to policies and practices including the Employee Handbook, and other forms of written and electronic documents.
• Assist with HR compliance matters including file audits, federal, and state reporting, and accreditation matters.
• Assist with annual open enrollment and associated employee processes.
• Support organizational DEI efforts as they pertain to HR policies, practices, and procedures; serve on associated committees.
• Assist with the creation and implementation of projects that contribute to departmental goals and overall business objectives.
• Consistently perform all duties within the framework of our Core Values.
• Invest in yourself utilizing individual development and training opportunities to attain career goals, encouraging others to do the same.

Requirements

Knowledge, Skills & Abilities Required:

• Familiar with Federal and Wisconsin employment laws
• Attention to detail, communication, and experience with corrective actions
• HR experience in a non-profit or retail setting preferred
• Strong verbal and written communication skills
• Ability to provide strategic ideas and approaches while managing the details of a project
• Proficient with Microsoft Office 365 and HRIS systems, preferable Paylocity
• SHRM or HRCI certification is a plus

Travel Required: Ability to travel up to 20 %

Required education and/or work experience:

• Bachelor's degree in human resources or related field or equivalent work experience
• 3-5 years professional Human Resource or related experience
• Must have at least one year of broad employee relations experience in an HR role, preferably with a multi-site organization

Description of physical working environment:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to maintain a stationary position to be able to operate a computer and other office equipment, mostly indoor office environment.
• Ability to move freely throughout the facility and lift, push or pull up to 20 lbs. 
• Must be able to clearly communicate, analyze and assess details.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.