How YOU will make a Difference: 

As the primary point of contact for clients and brokers, this role is primarily responsible for building solid relationships. This role is also responsible for the retention of clients and partners to execute on health care strategies and initiatives. Within the organization, this role is key in clearly representing client and partner needs.

This position is primarily remote, with some required in-person meetings and onsite departmental trainings a few times a month.

What YOU will do:

• Build strong relationships with clients, brokers, and demonstrate HMA value
• Represent Client Success by participating in finalist meetings and implementations
• Owns preparation, delivery, and execution of client renewal strategy 
• Recommend products and services relevant to client needs by reviewing data and listening to customer needs through regular touchpoints 
• Regularly updates CRM to communicate client and broker activities across the organization
• Brings new insights from industry events, client and broker meetings and competitor information to supplement client success strategy
• May serve as a subject matter expert for client success functions by participating in projects as needed

Knowledge, Experience, and Key Attributes needed for Success:

• BA or equivalent strongly preferred
• 1-3 years of experience as an Account Manager in the healthcare industry or as a Benefits Specialist.
• Strong written and verbal skills along with the ability to effectively communicate
• Comfortable presenting to brokers and human resource teams. 
• Presentation preparation skills
• Ability to negotiate
• Ability to occasionally engage in community/ networking opportunities outside of normal business hours
• Ability to obtain an insurance license

CompensationThe base salary for this position in the greater Seattle area is $90,000 and varies dependent on geography, skills, experience, education, and other job or market-related factors. Performance-based incentive bonus(es) is available. In addition, HMA provides a generous total rewards package for full-time employees that includes: seventeen (IC) days paid time off; eleven paid holidays, one paid personal and one paid volunteer day; company-subsidized medical, dental, vision, and prescription insurance; company-paid disability, life, and AD&D insurances; voluntary life insurances; HSA and FSA pre-tax programs; 401(k)-retirement plan with company match; wellness incentive and reimbursement; remote work and continuing education reimbursements; discount program; parental leave; and a charitable giving match. For more information about HMA, visit www.accesshma.com. 

Disclaimer: The salary, other compensation, and benefits information are accurate as of this posting date. HMA reserves the right to modify this information at any time, subject to applicable law.

How we Support your Work, Life, and Wellness Goals

We offer a comprehensive total rewards package including: competitive pay; annual incentive; medical, dental, and vision insurance; 401K retirement plan with match; generous PTO and holidays; an onsite gym facility; a gym subsidy; Life, AD&D, Short-Term and Long-Term Disability Insurances; an Employee Assistance Plan; free parking and easy freeway access to I-405 and I-520; a well-stocked kitchen on-site with subsidized snacks and refreshments; year-round wellness activities; the ability to earn a $500 wellness incentive; monthly events; paid volunteer hours and more!

HMA requires a background screen prior to employment.

Protected Health Information (PHI) Access Healthcare Management Administrators (HMA) employees may encounter protected health information (PHI) in the regular course of their work. All PHI shall be used and disclosed on a need-to-know-basis and according to HMA’s standard policies and procedures.

HMA is an Equal Opportunity Employer